Returns are accepted provided they meet the following specifications:
DAMAGED UPON DELIVERY:
Upon taking delivery of an order should your item be damaged in any way that isn't stated on the ebay listing, contact us within 24 hours from the delivery time and if possible attach some photographic proof of the damages.
This is the requirment from our courier in order to raise a claim for the item.
FAULTY GOODS:
Should you recieve your item and it is faulty, please contact us within 7 days of delivery date and we will arrange a direct exchange like for like. If we can't meet your item like for like a full refund will be issued.
FAULTY STATUS:
As long as this is a natural fault with the product, which excludes any kind of miss-conduct towards the item.
UNWANTED:
We will accept unwanted items up to 7 days after auction although the item must still be packed in the packaging we placed it in and unused.
RETURN FEE's:
Your return fees are covered by us / courier.
We will not pay return fees for any unwanted items.
NOTE:
You will not get a refund until the item is checked out upon return delivery to us. This is to ensure the item has not been opened and can still be sold as NEW and not USED. |