14 Days of receipt

All goods and services are sold in accordance with The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No.2334). This regulation essentially ensures that the consumer is given clear information about the goods and services the supplier is offering. Goods ordered specifically to meet a consumers requirements are exempt from these regulations. The consumer will also be responsible for the cost of returning any goods to us unless the goods prove to be faulty. Micro Music can arrange for the collection of goods at the customers expense, alternatively the customer may choose to return the goods by their own means. We strongly recommend that if returning goods by their own means, that customers use the original packaging, and, an insured courier service as Micro Music will not be responsible for the goods until they have been checked and signed for. Furthermore, the consumer is under a duty to restore goods to us and to maintain them in the condition in which they were supplied by us. If goods are damaged or not saleable as new, Micro Music reserves the right to seek recompense. Before returning you must also inform us of the reason for which the goods are no longer required.
 
 
Micro Music are particularly concerned with your complete satisfaction. Therefore in addition to these regulations, if within 14 days of purchase, the consumer wishes to return goods to us for reasons of incompatibility or they are not satisfied with the goods, subject to the previous exclusions regarding copyrighted goods and items ordered specifically to meet a customers requirements, Micro Music will refund the consumer provided the goods are returned to us in an undamaged and saleable condition.