Item for sale is a brand new graded item purchased direct from the manufacturer. This comes with a full manufacturers warranty as per description above.
What is Graded?
1. Item refused due to packaging damage
2. Item acquired minor cosmetic mark during production or delivery
3. Picking error by manufacturer
4. Some items may also be cancelled orders or end of line offers
5. Item may be manufacturers
Please contact the sales team on (0116) 2789741 for more information on a specific item.
Out of hours contact John 07827 944600 before 10pm
For Best prices on Delivery please call before Ordering.
Payment Policy
We accept all major Credit and Debit Cards.
Card payments are processed in real time and are our recommended payment method.
Please contact our Sales Office on 0116 2789741 to arrange payment
Cheques and Postal Orders may result in a delay of delivery on your item until payment has cleared.
Item will be shipped on the same or next business day of receiving full payment.
Item will be shipped on the same or next business day of receiving full payment
Shipping Policy
Shipping and Delivery
Delivery takes place Monday-Friday between 8am-6pm, We cannot give specific drop off times. Whilst the vast majority of our products are delivered by our carrier on the 'next business day' after dispatch, our delivery service does NOT guarantee next day delivery.
Delivery charges can vary in certain parts of the UK, Please see below if you are affected.
Zones -A : No additional charge excluding London (Central) additional £15.00
Zones B and C: Additional £15.00 delivery charge.(postcodes: HS, IV41 to 49, IV51 to 56, KA27, 28 KW15 to 17, PA20 PA41to 49 PA60 to 78 PH42 to 44 and ZE.)
Zones D and E: Please call the Sales team to discuss (0116) 2789741.
No product will be dispatched until you have confirmed delivery address with us and also give us contact details for our carrier to arrange the book-in. We use a national carrier for delivering these goods , they are properly packaged and palletised and this is a door to door service as the drivers are not insured to bring the item into the house.
As with all deliveries, please ensure you fully check your product for any damage before signing, and notify us with any issues you may have. This is very rarely an issue but we ask as our insurers terms and conditions state these requirements.
If the packaging is at all damaged simply make a note of this on the delivery note, it just helps with any issues.
Returns Policy
Only faulty items returned in ‘As New’ Condition in all other respects will be accepted (if you have damaged an item attempting installation or attempted installation of a damaged item we will not accept return under any circumstance), replacement or refund will be made as soon as practicably possible once we have recovered the faulty/damaged item and not before.
If an item is being returned because customer ‘Changed Mind’ then the item is to be returned within 10 days of purchase at customers expense via an insured carrier in ‘As New’ condition, we will not accept returns after this period. After satisfactory inspection a refund will be made within 14 days of receipt.
If an item is faulty the manufacturer must be contacted as all of our products carry a 12 month manufacturers warranty, unless otherwise stated.
Terms & Conditions
BEFORE PURCHASE ENSURE YOU READ OUR TERMS AND CONDITIONS
We will not under any circumstances ship goods without cleared payment. We allow a statutory 5 working days after deposit for bank cheques to clear before dispatch of goods.
Delivery covers ground floor only with a one man delivery ie, to your door on ground floor. if you have any special requests for delivery (if for example you live in a flat or have gated access) please make us aware of this at time of purchase and we shall endeavour to arrange special delivery for you, this may come with an additional charge, please contact us for further information before buying. Our larger appliances are sometimes delivered on a large vehicle with a tail-lift, if your building has any access issues, ie narrow lane etc, you must inform us beforehand. If the Delivery Driver cannot gain access to your door they may leave the item Kerbside.
We do not dispatch large items (eg ovens and refrigeration) without full postal address and contact telephone number to assist with delivery. If this information is missing we will contact you via Ebay message to request missing information which will require a response via Ebay message and no other medium, this may result in a delay in dispatch as a result. It is therefore in your interests to ensure that all relevant information is complete at point of purchase.
IMPORTANT: Items will only be dispatched to the BUYERS REGISTERED E-BAY ADDRESS, any subsequent changes may only be made by telephone and subject to confirmation by Hitechsupplies. Whilst many of our items are 'In Stock' and therefore dispatched next business day we strongly recommend that you do not book fitters for your appliances prior to their receipt. Hitechsupplies cannot accept responsibility for fitting cancellations and associated costs under any such circumstances. If you have any questions about the availability of your desired product please call us , we will be more than happy to give advice on availability and delivery expectations.
For any information please contact our Sales team on 0116 2789741
Guarantee
All appliances come with full manufacturer’s warranty, which is usually 1 year unless otherwise stated.
About Us
Hitechsupplies Sales Office
10,000 sq ft LEICESTER BASED SHOWROOM open to the public.
Telephone: (0116) 2789741
Welcome to Hitechsupplies. With over 24 years experience and knowledge in the electronic retail trade we are proud to be able to offer our consumer competitive prices and savings of up to 65% off high street prices, and we have the service to back it up.
This is simply because of the facilities which we carry.
-UK Nationwide Delivery Service
- Customer Care Service
- Full range of quality products
All of our products come with a free one year manufacturer’s warranty
(This is with the exception of all Admiral/Maytag/Kitchenaid and Amana product that come with 60 days.)
All our products on this site are graded, which means they may come with a small scratch or dent to the side or rear. (never front facing)
Should you want to find out more about a specific item please contact the Sales team who will assist you further (0116) 2789741.
Hitechsupplies can promise our customers a professional service from when the order is placed to when the product is eventually at the end of its life span.
Nationwide Delivery
We at Hitechsupplies don’t want the customer to worry so we ensure that all products which are in stock will be dispatched and with the customer within three working days. This means that if you order An appliance on Monday you can be using it by Thursday. We can also boast one of the most efficient next day services. When a customer orders a product under 15kg it will be dispatched on a next day service . This means that you can have a product in under 24hrs.
Customer Care Service Customer Care and Sales Line Opening Hours
Monday 9:30 am - 5:30 pm
Tuesday 9:30 am - 5:30 pm
Wednesday 9:30 am - 5:30 pm
Thursday 9:30 am - 5:30 pm
Friday 9:30 am – 5.30 pm
Saturday 9:30 am - 5:30 pm
Sunday Closed All Day
Store/ Product Collection Opening Times
10 am - 6 pm Tuesday
10 am - 6 pm Wednesday
10 am - 6 pm Thursday
10 am - 6 pm Friday
10 am - 6 pm Saturday
Closed all day Sunday
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Feedback from our Customers
Bosch Exxcel Free Standing Washing Machine WAE24468GB (#370250919563) |
£349.00 |
View Item |
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All as advertised and delivered within a couple of days |
Buyer:
seork ( 43 ) |
05-Oct-09 13:42 |
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BRAND NEW SMEG 116CM MODULAR GAS HOB PDXF116RS RRP £699 (#370263373335) |
£349.99 |
View Item |
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brilliant , thanks, very happy with washer !! |
Buyer:
blondie0022 ( 30 ) |
04-Oct-09 21:45 |
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Siemens IQ-700 WM14S795GB Washing Machine (#370263965859) |
£525.00 |
View Item |
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Brilliant service. Amazingly fast delivery. Saving this seller to favourites. |
Buyer:
fluffy20369 ( 534 ) |
03-Oct-09 07:55 |
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BRAND NEW NEW WORLD RANGE COOKER.NW 110 DFE RRP £1399 (#370265540592) |
£629.99 |
View Item |
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Excellent ebayer. Pleasure to deal with. Exactly as described,and well packed+++ |
Buyer:
tigerfish-hooks ( 216 ) |
01-Oct-09 09:13 |
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BRAND NEW HOTPOINT WASHING MACHINE WMF740P RRP £429 (#280400095518) |
£280.00 |
View Item |
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Quick smooth transaction - thanks A1 |
Buyer:
charn22 ( 92 ) |
29-Sep-09 21:26 |
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SIEMENS INTEGRATED DISHWASHER SE64M35RRP RRP £549 (#280400581439) |
£375.00 |
View Item |
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