We want you to be happy with your purchase but if the item you have received does not comply with our ebay discription, i.e. advertised as new but you receive used and/or you receive the wrong product, please return it within 7 days of receipt, (in the condition at which it was posted). You will be offered a refund or the correct product will be sent in return. Please note: we are not responsible for items damaged while in the postage system but we do make a considerable effort to pack purchases correctly. We never knowingly send out a faulty item. Although initially we don't offer insurance, items posted International Signed For are covered up to their value. If for any reason you have cause to complain, please do not hesitate to contact us, (as per ebay terms & conditions). We are always pleased to help our genuine customers. Thank you! | 
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