*** Payment & Shipping ***

• Please arrange payment via PayPal (Worldwide), Postal Order, Bank Transfer or Personal Cheque (UK only) - within 24 hours of checkout.  Should you have any problems, please contact us as soon as possible.

• Only serious bidders please.  Non-payers will be reported to EBay disputes. 

• Upon receipt of payment, your item will be dispatched to you via first class mail. 

• During normal postal periods, your parcel should arrive within 2-3 days (UK) and 5-14 days (Worldwide).  You will be informed of all stages of the purchase via email following your completed purchase.

• Please take into consideration we have to package your item, and we choose not to skimp on packaging.  Packaging materials are by no means cheap.  We spend over £100 a time on bubble wrap,  tissue,  boxes,  brown paper,  jiffy envelopes,  brown tape, cellotape,  labels,  business cards, headed stamps etc, (which only last about 100 sales) - that's over a £1 per sale just on packaging alone!  Also, travelling to the post office, arranging the courier etc. - it all takes time and costs money.  All our parcels are dispatched by first class mail.  So please, before making any comments on our feedback column regarding our postage costs please bear this in mind.  We can assure you - we keep our postage as low as possible and by no means do we make a profit on it (which is against eBay rules).  We take pride in the standard of our parcels and the condition in which you receive them.

• Should you wish to return an item to us please contact us first and then return it within 7 days of receipt.  Please include your proof of purchase (i.e. copy of EBay or PayPal receipt) and the items must have all labels intact.  Please note:  we cannot accept earrings, underwear or swimsuits for return due to hygiene reasons.  We cannot refund postage costs. 

• Please see our customer service page for our full terms & conditions.  Thank you.

Thank you for shopping at ..... Vanity Chest ....