BN Peter Hook Confident Classroom Leadership Book QTS

Namaste

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Due to the nature of the items, sorry but we cannot accept returns, unless there's been a serious misrepresentation of the items on our behalf.  In which case please make email contact via Ebay within 7 days of receiving the goods and we'll offer a FULL refund upon the safe arrival of returned goods.  In the unlikely event that there's any problem with the goods you are hereby agreeing to email us properly via Ebay FIRST and allow us opportunity to sort the problem out BEFORE leaving any feedback.   Payment must be made in full, within seven days of purchase or the item will be re-listed and a non-paying bidder strike applied for & negative feedback left.    We will only accept the payment methods offered within this specific listing.    If the item is lost/damaged in transit, we will send you the Recorded Delivery Tracking Number so you can claim from Royal Mail under their terms of claim.   The postage quote listed here is to UK Mainland only.   We will gladly post items overseas if possible, but please ask for a postal quote BEFORE bidding/buying the item.   Like many other Ebay sellers, to protect buyer & seller reputation, we only post using Signed For/Recorded/Certificate of Posting methods.