Returns should be sent postage paid, by recorded delivery, as we accept no responsibility for lost or damaged parcels. All returns must be sent within 7 working days to Indigo, 79 Parkfield Road, Coleshill, North Warwickshire, B46 3LD.
Returns must be sent, as new, in re-saleable condition, in the original packaging and tags still attached. When trying on shoes please ensure they are worn on a carpet or a non-marking floor. We will not replace shoes or items of dancewear that have been damaged, danced in or used. Tights will not be exchanged or refunded if removed from their original packaging. For hygiene reasons, items such as makeup cannot be returned once opened. 
If we receive items that we believe have been worn and therefore not suitable for resale, they will not be accepted.  You will be asked to pay the cost of postage and packing in order to return the item to you.  This does not affect your statutory rights. We will process refunds as quickly as possible.