BLACKBERRY CAR CHARGER 9500 STORM 8220 PEARL 8900 CURVE

BLACKBERRY CAR CHARGER 9500 STORM 8220 PEARL 8900 CURVE

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• About Us
• Payment
• Shipping
• Other Terms
• Returns

About Us

We're a genuine UK based company offering quality items at prices far cheaper than the high street. Every item is carefully packaged using the latest technology to ensure safe shipment to you. Enjoy your visit!

About Us

We are a London based wholesaler established in 2000. We have a wide range of products, all at affordable prices. We believe our prices are very competitive and our quality of service is second to none. We pride ourselves on providing friendly, reliable, professional, hassle free customer service.

Our Products

All our products are of the highest quality. Our best selling products at present are Crystal Cases, Mains Chargers, Car Chargers, Batteries, Ipod Accessories, PSP Accessories, Bluetooth Handsfrees, Mobile Phones and Unlocking Solutions. We are always adding to our listings and are currently expanding our Ebay shop

Our Payment and Shipping

At present we only accept payment via PayPal, as this is the easiest and most secure method of payment for all our customers. We are also looking into offering our customers further payment options. We are PayPal verified and customers are eligible for PayPal Buyer Protection.  As for our shipping, our domestic handling time is normally within one working day, and depending on which postage service you choose, you can have your item as early as tomorrow. All our items are sent via Royal Mail. 

Our Returns Policy 
If there is a fault with the item, or it does not function as described in depth in the listing, then we will send out a replacement. 

Discounts and Promotions 

We also provide our customers with discounts for combining postage for multiple items. Also where 2 or more items are purchased each customer will receive a gift. We provide our returning customers with further discounts, which if applicable are stated on our listings. In the coming months, we will be providing a wider range of discounts, promotions and incentives.  Make sure you sign up to our email newsletter for updates. Check our Ebay shop, for other items to entitle you to further discounts whether through combining postage or on our returning customers discount option. 

Our Customer Service 

Customers satisfaction is our main priority. We hope all our customers are satisfied and happy whilst shopping with us. We provide excellent service before and after sales. If customers have any questions or problems at all, please feel free to contact us and we will make every effort to respond as soon as possible.  Contact Details:
contact us via the 'ask seller a question tab' on the top of the listing page

Alternatively, contact us
Customers Services / Sales team 
open Monday to Saturday 10am to 7pm

Mobile : +447949455551

Msn Id : platinumshop@hotmail.co.uk

Skype Id : platinumsolutionsuk

• About Us
• Payment
• Shipping
• Other Terms
• Returns

Payment

For UK buyer : I accept Paypal, Postal Orders
For International buyer : I accept Pay Pal only . ( Pound Sterling , Euros , Australian Dollar , Yen and US Dollar.)
Discount will be given for any combined shipments.
Buyer is expected to pay within 2 days from the ending date of the auction.
Failure to do this will enable me to relist the item and report the buyer as non-paying buyer.
HIGH P&P ? Item is sold at cost.
We include our expenses, tax, etc in the P&P.

Postal Orders : - 

Platinum Solutions UK
PO BOX 56867
London N13 5YH

• About Us
• Payment
• Shipping
• Other Terms
• Returns

Shipping

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque or postal orders

Shipping

OPTION 1 - Royal Mail 2nd Class (3 - 5 working days)


OPTION 2 - Royal Mail 1st Class (1 - 3 working days)

(We will not be responsible for the lost or the damage of the item once the item has been passed to Royal Mail. You accept the risk associated with the posting and transit of the item Guarantee Fast shipment to ensure fast arrival)

If you select option 1 or 2 we will not be responsible for the lost or the damage of the item once the item has been passed to Royal Mail. You accept the risk associated with the posting and transit of the item Guarantee Fast shipment to ensure fast arrival. Unless you choose shipping insurance and you will be covered.

Option 3 - Royal Mail Recorded Sign-For (1 - 3 working days) We recommend

Option 4 - International Signed-For (7 - 10 working days)


Order placed on Friday will normally be shipped on Saturday but this is not a guaranted. Orders placed over Weekend will be shipped on Monday.

We only ship the item to the address listed in your Paypal payment. Please make sure you have provided us with the correct and full address.

Please do not send separate email asking us to send the item to a different address than shown at eBay/Paypal. We will not entertain it. If you want us to send to a different address, please change the address at eBay and Paypal manually yourself.

Please contact us within 15 days from dispatched if you don't receive our item[s]. Otherwise, we would consider that the item[s] has been received. However please try and allow some extra time as post does get delayed time to time with royal mails regular postal strikes.

Please feel free to e-mail us any question with your eBay ID & item(s) number. Normally be answered within 24 hours. If you don't hear anything back from us, please make sure your e-mail account does not reject any incoming message. Also, check your Junk Mail or Bulk Mail Folder.

• About Us
• Payment
• Shipping
• Other Terms
• Returns

Other Terms

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

Feedback

We will leave your positive feedback for prompt payment and smooth transaction. Feedback will be left automatically by our system after 48 hours.
If you leave me feedback early, We will leave it for you personally within 24hours. If you have a problem with an item you have purchased, then please contact us before leaving us feedback. Problems can be rectified quickly and easily by our customer’s services team.

Leaving negative feedback is not the way to resolve and issue. If negative feedback is left without any contact then we will also do the same for the customer

Refund

Refund is allowed as long as you inform us your intention within 5 days of item arrival. You have to send the item back in its actual condition.

Refund will be issued subject to the reduction of reasonable administration fees.

Other

Generic / Non-Original product will carry no warranty. Any manufacturing fault has to be reported within 5 days and it shall be exchanged / replaced in accordance to our exchange policy

Please don't bid if you can't pay within 2 days.

We welcome oversea wholesaler / distributor and retailer, we offer competitive price and no quantity require.
For detail, please email us info@platinumsolutionsuk.com

• About Us
• Payment
• Shipping
• Other Terms
• Returns

Returns

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.

Policy

Buyer is responsible for all return charges and we are responsible charges incurred in returning the goods.

If the returned item is not faulty, buyer also have to pay for the shipping and handling fees for returning the goods.
By bidding on our auction, we will assume that bidder had accepted our full terms & conditions.

Exchange or replacement

Exchange or replacement is allowed as long as you inform us your intention within 5 days of item arrival. You have to send the item back in its actual condition. Exchange or replacement will be issued subject to the reduction of reasonable administration fees. In certain circumstances, exchange or replacement will be free. If for any reason you need to return your item back to us send it to the address below



Returns Department
Platinum Solutions UK
PO BOX 56867
London N13 5YH

Please make sure you include a small note stating you ebay user id, item number and the fault. Failure to do so will result a major delay in the processing of the return.