We have tried to be as accurate as possible in our listing description. All of our items are new, boxed and have full warranties unless it is clearly stated in the item description. We do sell 'used' items from time to time through eBay, these are very often unwanted customer returns, warranty repairs or demo models. If the item is not new it will again be clearly stated in the description.

Unless otherwise stated on the product description, we offer full 12 warranties on all of our products, even if they are repairs/ex-demos etc.

We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us by emailing us via the eBay product page.

At BudgetRunner we aim to bring you products from the leading brands at budget prices. We are an experienced on-line retailer and as such you will find your order will be dealt with quickly and with the minimum of fuss.

We have direct accounts with all of the major brands we sell. This means that you can shop with the confidence that you will be ordering a genuine quality product. Unlike many sellers on eBay, all of our products are UK models meaning that there will be no potential warranty issues.

If you have a problem with your order please either contact us using the details on our 'contact us' page or follow the returns process on our 'returns' page. We fully comply with the distance selling regulations so you can shop safe in the knowledge that we will make every effort to make sure any issues are addressed with the minimum of fuss.

We operate a 'live stock' system. This means that if an item is available for sale in our store we do actually have it (and on the rare occasion we come across a stock issue we will contact you straight away to sort it out).

At BudgetRunner we aim to make your shopping easy and fuss-free allowing you to spend more time doing what we all love - running!

Happy Shopping

The team at BudgetRunner

If you wish to contact us about any issue at all please email us direct from the eBay product page. This will allow us to deal with your question more efficiently because our systems will detect exactly which item you are enquiring about.

Our customer services representatives work 'normal' office hours. We will make every effort to answer you queries as soon as we possibly can, this will be within one working day at worst.