Art Nouveau Style Cold Cast Bronze Plaque In Gold Frame

If you are unhappy with your purchase,please email me asap so that we can resolve the problem,i am a fair seller and happily accept items back for any reason,even if you just changed your mind.

Items must be returned unused and in the original packaging.

Items can be returned for any reason,however the buyer is responsible for all return costs,it is advisable to obtain proof of postage as we are unable to refund you for items which we have not received back.
I will pay return postage costs in certain cases,for example i sent out the wrong item,or the item is not as described~please email for details.


Royal mails terms and conditions regarding lost items state that an item is not classed as lost until 15 working days have elapsed since the shipping date,we always obtain proof of postage and all items are correctly insured at our expense.
In the unlikely event of an item being lost or delayed,we ask that you work with us whilst a claim is processed with Royal mail.We personally guarentee all our customers that if an item is lost or damaged we will send a replacment item as soon as the 15 working days specified by Royal mail has elapsed,unfortunately we are unable to refund or replace an item before this time has elapsed because it is only classed as delayed by Royal mail and we are unable to claim its value back.
Cases of loss or delay are rare,but do occur,although it is frustrating when it happens,please try to remember the following 2 things, firstly we find lost and delayed items frustrating as much as you,and as annoying as it may seem at the time there isnt anything any of us can do other than wait patiently, secondly please remember that it is not us who have lost the item,it is the carrier. We guarentee you as a buyer that you will never be left out of pocket if your item is lost or damaged in transit,and we will always refund or replace for lost or damaged items.