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RSD star rating: Value
THIS IS A 2-STAR PRODUCT
Price Bands – RSD stars
How do you know if you are paying the right price for the right stuff? At RSDmusic we test gear before we agree to sell it. We then decide on it’s rating based on how good it is and how much it costs:
1 Star = Budget
a budget price for equipment that provides good results as measured by our benchmark criteria. Anything cheaper would compromise performance.
2 Stars = Value
fine performance for good money – an optimum balance of quality and price.
3 Stars = premium
when you really want the best and you are prepared to pay for it. Be careful – this can be a case of paying for the ‘name’.
DELIVERY
We are always working to get fast, reliable delivery at the best possible cost. Currently our prices for each item are:
· England, Scotland & Wales (exc. highlands & islands) £7.95
· Scottish Highlands £15.95
· Northern Ireland, Channel Isles, Isle of Wight, Isle of Man, Ireland, Germany, Denmark, Holland, Belgium, Luxembourg, France £18.95
cost to ship to other countries on request
We ship within one working day of receiving your payment (cleared funds)
Our couriers collect and deliver Monday to Friday, but not bank-holidays. For UK Mainland, they typically deliver within 2 days; often the next day.
Saturday deliveries can be arranged but they cost more - call for details!
You are welcome to come and collect from us – just call to arrange 0118 3300055.
RETURNS POLICY
If you decide that something you have bought from us is not what you want, you can return any item for any reason within 10 working days of receiving it.
As long as it is in the same condition we sent it to you in and in it's original packaging, we will refund the cost of the item in full. This does not cover the shipping cost.
If any item you receive is defective, there is no additional charge for returning it to us or in sending you a replacement.
PAYMENT
For ebay sales, we prefer PayPal.
We will take cheques or bank transfers, but they must clear before we ship.
Cash on collection is fine - and you are welcome to visit us to check out anything you want to buy before you commit.
If you prefer to pay over the 'phone with a Credit or Debit Card, then please call on 0118 3300055
GUARANTEES
If there is anything wrong when you receive an item, we will repair or replace and cover all shipping costs.
All new goods are covered by manufacturers’ guarantees of at least 12 months. Some products have longer guarantees than that.
If you need to claim under guarantee, then contact us first. In most cases, we organize replacements and/or repairs directly.
Please remember; guarantees don’t cover ‘user error’!
FEEDBACK
So far our ebay feedback is very good – I’m trying to keep it that way by looking after everyone.
When you are happy with your purchase and our service; please leave positive feedback. If you are not happy, please let me know and I’ll fix it for you.
And of course I’ll leave positive feedback for you.
VAT
We are a VAT registered business, so all our prices (goods and shipping charges) include VAT at the current rate.
VAT receipts are always available.
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