| Summary of My Selling Policies |
| Payment | We accept Paypal, Nochex, Postal Orders, BACS CHAPS & SWIFT Bank transfers, cheques, Credit and Debit cards. To pay by credit or debit card UK Customers please call 0208 123 8640 EU Customers Please call +44 208 123 8640 USA Customers please call +1 (201) 467 4926 Far East Customers Please call +61 (02) 8011 4069 |
| Fees | All of our prices include V.A.T. @ 17.5% ( where applicable) |
| Shipping | We ship worldwide using either Royal Mail or Parcelforce.
Average delivery times from time of cleared funds purchase are
UK 3-5 working days
Outside of UK 10-14 Working days |
| Delivery | We normally ship the next working day after cleared payment has reached us. Please note if you are paying by paypal and you use bank funding as your payment method, you will need to check the expected clearance date in your paypal account. These are called E-Cheques, and we do not ship until the E-Cheque has cleared. We post daily, typical times from purchase to delivery are UK 3-5 working days Rest of the World 5-14 working days |
| Refunds & Returns | We follow all legal obligations under both the "sale of goods act" and the "Distance selling regulations". We will accept returns of all faulty goods, but you must contact us first as we have our own pre paid returns service in place. if you send an unsolicited return we will NOT under any circumstances refund your postage |
| Contact Me | Contacting us via eBays ASQ ( Ask seller a question) feature is always the way. All messages are answered within 24 hours. Buyers are also sent our full telephone contact details. We work Mon-Fri 09:00-17:00 calls outside of these hours will be ignored. Please remember we are in the UK, so GMT applies |
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