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Shipping and Handling
Installing The Art
Lighting
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Shipping
Q: When might I expect my artwork to arrive?
A: Typically, your Jon Allen artwork will ship within 5 days. Domestic purchases should arrive between 7 to 10 days. International shipments usually require at least 2 weeks depending on Customs and location. You will receive a tracking number in your email just before it ships. Please be sure to double check this is not sent to your spam mail folder.
Q: Do you combine shipments?
A: Most of the time, we can ship 2 pieces together if they are the same design, shape, and size (Except free standing sculptures which are simply to heavy). However, we prefer both for our customers and for us to ship each item separately in order to ensure you artwork arrives undamaged.
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Installation
Q: Do these pieces hang separately or do they hang as one piece together?
A: All of the multi panel artwork is hung individually. Each panel is hung with a screw or nail. We provide simple instructions, hardware, and tools to hang your piece. Installation is fast and easy and only requires approximately 5 minutes.
Q: Can I hang this artwork outdoors?
A: Painted wall sculptures are suggested to mount indoors or under cover from the elements. All free stand sculptures are intended for indoor and outdoor use. The brushed aluminum will not rust or corrode. Extreme cold and mild salt air will not effect the sculpture. For full exterior applications please contact us.
Q: Can I hang these pieces vertically?
A: Yes, these sculptures can be hung in any direction you like.
Q: How do I mount or attached this art to the wall?
A: Jon Allen Metal Wall Sculptures are designed to appear floating off the wall. A single bracket mounted to the back of the artwork provides a simple installation of a single nail or screw.
Q: Are the edges of the artwork sharp?
A: No.
Q: What is the actual size of the art?
A: All of the artwork is measured to include any recommended gaps. The size stated in the listing is the "footprint" of the artwork. These are the dimensions you should allocate to place the artwork in. Please review the listing, the size should be located in the description. As for the Free Standing Sculptures, the height includes the base.
Q: What is the weight of this artwork?
A: Refer to the description of the piece for details.
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Lighting
Q: What kind of lighting should I use on my artwork?
A: Like most artwork, overhead recessed or track-lighting is the very best, to display the metal art. "The greater the light source, the greater the movement and conversation becomes".
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Payment
Q: What forms of payment do you accept?
A:
- PayPal
Payment with Paypal is made to statements2000i@hotmail.com, You may pay by Paypal, with all major credit cards.
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Returns
Q: What is the return policy?
A: We accept returns for either an exchange or credit for another item up to 7 days after confirmed delivery. We will proceed with an exchange upon receiving the returned artwork undamaged. Shipping and handling is not refundable.
Q: How do I return an item?
A: Contact Statements2000 and we will set up the return for you.
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Miscellaneous
Q) Why Collect Statements 2000 Artwork?
A) There are many reasons:
- All Statements2000�s breathtaking designs and texturing are hand-crafted by internationally-acclaimed metal sculptor, Jon Allen.
- Over 3000 fine art sculptures sold; with 1000s of stunning designs to come.
- Jon Allen�s Statements2000 fine art is displayed in more than 200 galleries in the United States alone, and has recently showcased worldwide.
- All artwork is signed, dated, and certified, with a Certificate of Authenticity.
- 100% positive buyer feedback, highlights delighted customer satisfaction from around the world.
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STATEMeNTS2000 METAL ART DESIGNS
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