7 Days of receipt

Damaged or defective items will be replaced. Please contact us via ebay within 3 days of receiving item, explaining the fault. Upon receipt of the returned item, with the original packing, we will be happy to replace items. It is the responsibility of the buyer to ensure we receive any returned goods within 7 days of dispatch; goods should also be sent by trackable means. If item(s) is damaged by Royal Mail, please return the item with the original packaging and we will raise a claim with Royal Mail on your behalf. Refunds for the cost of the goods will be made when the claim has been resolved and any compensation due has been paid - please be aware that this process may take a number of weeks.