Here at CA-Southern we use only one method of delivery due to eBay rules:

POSTAL - We operate a strict policy of dispatching all goods within 12 hours of receiving cleared funds - Mon to Sat, but excluding Public Holidays. We deliver / ship worldwide. All deliveries must be signed for (except items sent by post which are small enough to be put through your letterbox).

All parcels are delivered by Royal Mail, UPS, DHL or equivalent reputable service provider. The service type used will depend upon the value / size of the product/s purchased and is at our discretion. Damages must be noted on the delivery consignment note at the time of delivery.

We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in the delivery of goods or customs charges levied on deliveries at the country of entry.

Sellers: Add MyStoreMaps, help international buyers buy more confidently.

Our preferred payment method is via PayPal.  You do not have to have a PayPal Account in order to pay via this method.

If you would like to pay via an alternative method; please contact us.

All our prices include VAT

VAT No. GB 836 0838 08

We want you to be completely happy with your purchase, so if you do have problems or concerns please contact us immediately. Our team are here to help and assist you to reach a satisfactory conclusion.

Goods may be returned to us for up to 21 days from date of receipt. If goods are to be returned then please provide details in writing to us. Unauthorised returns will not be accepted, so please inform us before returning goods and we will then acknowledge this. Post and packing costs cannot be refunded.

If you exercise your right to cancel under the 7-day regulation the ownership of the goods will revert to CA-Southern. Exceptions to the Right include OEM (Original Equipment Manufacture) software, digitally delivered (downloaded) software and software which has been unsealed which is neither returnable nor refundable. This is due to the product activation code, license or license key code being exposed / visible or the seals broken. These items will remain the property of the consumer and will not be credited.

The 7-day return regulations impose a responsibility on the consumer to take reasonable care of any goods that have been supplied. The obligation applies before, as well as after, the consumer has given the notice of cancellation. The 7-day provision is designed to ensure such goods can be sold as new again.

Products returned by you within the 21 working day period referred to above will be refunded in full. You will be responsible for paying the cost of returning the Product to us.

If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event; within 30 days of the day we received your notice of cancellation.

All products supplied are covered by the terms and conditions of the original manufacturer. We warrant to you that any Product you purchase through the Site will be of satisfactory quality and ‘fit for use’.

Product images used on this Web Site are for illustrative purposes only and may differ from the actual product. Product and manufacturer names are used only for the purpose of identification.

Should you EMAIL or TELEPHONE?

If your query is URGENT please telephone as there might be a delay
before we can deal with your email, due to the volume of emails that we receive.

Email Us

For example: If you need to contact us about an order that you have placed an email might not be dealt with before your order has been despatched.

(Office Hours Mon-Fri & 10-5, excluding Public Holidays, sometimers we have time for a lunch break!)

Telephone from the UK: 08712 884 652 or FAX: 07003 450 982

Telephone Int: +44 8712 884 652 or FAX: +44 7003 450 982

OR Skype Us OR Skype Chat from the Auction listing