AV SCART MATRIX SWITCHER WITH IR REMOTE CONTROL 128.520

Items that are faulty should be returned to us. Once the item is checked and agreed faulty a refund will be issued including customers return costs. If the item is not faulty it will be treated as a cancellation. For cancellations, we offer buyers a 'cooling off' period of 7 working days after receipt for all Buy It Now items. A restocking charge will be levied of 10% of the total value including vat and delivery. There is no charge for a cancellation if the item has not been dispatched. To cancel an order you should notify us by e-mail within 7 days, if you do not receive a receipt of the email within 24 hours please contact us on 01273 906696.  The item must be returned within 14 calendar days. The item must be returned to: CommsAndSound, C/o Safestore, Brampton Business Park
Brampton Road
Eastbourne
East Sussex
BN22 9AF
Goods and their packaging that are the subject of a cancelled order must be returned at the customers expense in merchantable condition. As you would expect all of our products offered for sale are new and unused and consequently we are unable to restock goods that have been used. 
Outside UK and EC : In addition to the above we will accept the cancellation and return of goods shipped outside the EC within 21 working days of dispatch. We will refund the cost of the goods but not the original shipping to the customer within 30 days.

Exceptions and conditions
Unfortunately, opened software cannot be returned in most cases. The cancellation of contracts for the purchase of copyrighted goods i.e. all software, media and sample CD's can not be accepted if the goods have been opened or unsealed in any way. Certain goods that are ordered to specifically meet customer's requirements are also exempt from these regulations.
Internal computer components, such as PCI sound cards, may also not be refundable if they have been inserted in to a computer or the bag seal has been broken.
All microphones, any in-ear earphones, or in-ear monitors, and any other items that touch your mouth, your nose, or your inner ear may not be able to be returned once opened due to health reasons.
Special order items may not be returned. Special orders are orders where products are designed to customer's designs of specifications