1. Payment is due within 7 days of end of auction.
2. PAYPAL ? For convenience I accept Paypal payments to my account name johnprescott@talk21.com at no extra charge.
3. PERSONAL CHEQUE ? Cheques are welcome but please allow at least 5 working days for your cheque to clear. Remember to write the details of the won auction on the back including your name, address and the item description together with Auction item number. Please make cheque payable to John Prescott.
4. DIRECT BANK TRANSFER ? Payment by electronic means is convenient and preferable so if you are able to make such payments let me know and I will advise you of the relevant account details.
5. OVERSEAS - For bidders from outside the UK I can only accept Paypal in Pounds Sterling only.
6. SHIPPING - Most items can be shipped worldwide. Please email me first to check on shipping costs if outside the UK and if they have not been included in the item description. . All items that are shipped outside the UK will normally be insured and the cost included in the P & P amount quoted. Overseas bidders should also contact me (johnprescott@talk21.com) if you require special insurance.
7. POSTAGE - It is our aim to despatch all items within 48 hours of the payment having being received and cleared. (Please be aware that cheques may sometimes take over 5 working days to clear). PLEASE ALLOW 7 WORKING DAYS TO RECEIVE YOUR ITEMS as mail often takes longer than the published Royal Mail targets. All items are shipped Second Class in the UK to save the buyer postal charges unless otherwise stated. It may be necessary to use the Standard Parcels service for heavier items. Royal Mail aim to deliver by the third working day after posting. PLEASE ADD £1.04 FOR RECORDED ?SIGNED FOR? DELIVERY IF REQUIRED. If you do require earlier delivery please e-mail me and I will advise additional cost for either First Class postage (target delivery the next working day) or Special Delivery (normally >24 hours). If you do not receive your item within 14 working days after sending payment, please contact me as soon as possible.
8. RETURNS POLICY ? As is customary for Auction Sales items are sold ?as is?. If items are not to your complete satisfaction, please contact me within 48 hours of receipt detailing the reasons why and what you would like to happen to resolve the situation. Items that are returned within 7 days, at the cost of the buyer, in the same condition that they were sent will receive a full refund excluding the postage & packaging, Paypal fees and a 10% restocking charge. I will not be held responsible for items lost or damaged in transit but will provide a copy of ?Proof of Posting? to support claims for compensation up to a maximum of £34 in value. For more valuable items it is strongly recommended that you request ?Special Delivery?or "other Courier" service which more or less guarantees delivery the next working day and provides compensation for loss or damage up to £500 and £1000 respectively.
Thank you for using G Trains. We can supply an expanding range of G Scale (45mm Gauge) models suitable for the Garden Layout from well known manufacturers including LGB, Bachmann, Aristo-craft, USA Trains, Hartland, Piko, Pola, etc.
I believe we offer the lowest prices in the UK and hundreds of customers have already commented on the quality of our products and the excellent standard of service we strive to provide.
Please note that we do not have a shop but supply by mail order although you are welcome to call in by arrangement to collect previously ordered goods. Nearly all our products are brand new but we do occasionally offer second-hand goods at sensible prices.
Please browse through our on-line catalogue and if you have any difficulties finding what you are looking for please contact me at johnprescott@talk21.com
Contact me at the following e-mail address johnprescott@talk21.com
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