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Terms and conditions:
Please read before purchase (further details available in our eBay shop)
Bidding or buying from us assumes your agreement with our terms and conditions.
Condition
Items listed as NEW are fresh from the suppliers but may not necessarily be shrink-wrapped (most record companies no longer supply shrink-wrapped stock). Items that are listed as USED will be either MINT (flawless) or NEAR MINT (virtually flawless/very minor wear). Any USED items that are not in such condition will be clearly described. Many items listed as used are in fact brand new but may show slight signs of shelf wear.
If you would like more detailed information on the condition or contents of any of our items, please do not hesitate to contact us before purchase.
Fakes
We ABSOLUTELY DO NOT sell any copies, fakes, bootlegs or pirates. Any promotional items are official issue. We are an established high street retailer and deal directly with legitimate record companies and wholesalers. If you have any concerns then please get in touch.
Shipping
All CDs and DVDs are shipped in quality padded jiffy bags.
All vinyl records are shipped in record mailers with added stiffeners.
All posters are shipped in card mailer tubes.
All other items are packed in sturdy mailing envelopes or boxes with padding.
Our shipping rates reflect the actual postage charge and cost of packaging and are not a method of achieving profit. Postage discounts may be available - please check individual listings for eligibility. Items are shipped within 7 days.
Items are shipped assuming buyer liability. A Certificate of Posting (COP) obtained by us will be deemed sufficient proof of fulfilment of order. We cannot be held responsible for items lost or delayed in the post. More valuable items will be offered with a ‘signed-for’ delivery service. If you do not accept these terms then please do not purchase items from us. Any negative or neutral feedback received for shipping irregularities which are outside our control will be reported under the eBay malicious buyers procedure and may result in your account being closed.
Payment
Payment must be received within 7 days of purchase or item will be re-listed and non-paying bidder claim filed. If you are having trouble with payment then please contact us.
Payment is via PAYPAL ONLY please. This is to ensure speedy, problem-free processing and shipping.
Returns
Please contact us within 7 days if you have any problems with your purchase. If it necessary to return the item, we will notify you of the procedure and refund the buying price. We regret that postage costs cannot be refunded.
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