If you wish to buy multiple items from any of my other auctions (including shop items) then drop me an email and I will gladly work out a combined postage price for you before you buy.

MANY MORE PRODUCTS AVAILABLE IN OUR EBAY

WE ACCEPT THE FOLLOWING TYPES OF PAYMENT

Postal Orders & Bankers Drafts

DISPATCH

No Orders will be dispatched until payment has cleared

All items listed are in stock and available for immediate dispatch

• Orders will be dispatched Monday through Friday.  Payments cleared before 12 Noon will be dispatched same day.  Payments cleared after 12 Noon will be dispatched on the following business day.

• Most orders will be sent via First Class post unless arranged otherwise.

• You will be notified when your order has been dispatched.

• Proof of posting is always obtained.

• Although most of our items arrive with the customer within a couple of days after posting, first class postage is not guaranteed next day delivery and can take up to 15 days.   If you require next day delivery then please contact us for royal mail special delivery prices. 

RETURNS POLICY

We want you to be happy with your purchase, however if you find that the item is unsuitable for your needs then we operate a 14 day money back guarantee so long as:

• You contact us by email to arrange returns.

• Goods are returned in original condition and in their unopened packaging.

• Returns are packaged securely to avoid damage in post.

We recommend that you return goods by traceable shipping methods as we can not be held responsible for returned items lost or damaged in the post.

On the safe return of the goods the purchase price excluding any post and packing charges will be refunded.  Returned goods will be subject to a 10% handling fee.  Refunds will be made using the same payment method as received (excluding postal orders which will be returned via a cheque).

Please note that this returns policy does not apply to live fish

DAMAGED ITEMS

Every effort is taken to ensure your order reaches you in top condition, however if an item is received that is damaged then please contact us upon receipt.

All refunds will be issued upon receipt of the returned damaged item using the same payment method as received (excluding postal orders which will be returned via a cheque).