Terms and conditions (v10.0)

FEEDBACK

Customer feedback is sent once we receive it

QUESTIONS

If you have any questions about our items please click on ask seller a question to contact our customer service team who will be more than happy to help. We aim to answer questions within 12hrs but during busy periods please allow 24hrs for a reply

COMBINED SHIPPING*

We are now happy to combine your shipping bill (unless stated in the description) to save you money we offer 15% off your combined shipping bill for UK customers and 7.5% off your combined shipping bill for international customers. ALL AUCTIONS WON MUST BE INVOICED TOGETHER TO BE ELIGIBLE FOR DISCOUNT.

PAYMENT:

Please do not contact us for a total or to arrange payment your total will be sent via invoice where you will be given the option to pay via paypal our mailing address will also be provided for cheques and postal order payments, if you are bidding on multiple items with us please wait for them to close before making payment as you’re you will not be eligible to receive you postage discount once payment has been made. Payment should reach us within 7 working days of auction end unless you are bidding on multiple items with us ALL PAYMENT METHODS MUST BE IN GB POUNDS unless stated otherwise.

DISPATCH OF YOUR ITEM

All items are dispatched on a Tuesday and Thursday unless otherwise stated in the description, if you would like your item sent sooner please state with your payment. Please allow up to 14 days for delivery for UK customers and 28 days for international customers. Orders placed before 5.30pm Monday will have there item(s) dispatched Tuesday and orders placed before 5.30pm Wednesday will have there item(s) dispatched Thursday. Most items are dispatched straight from our warehouse please remember all items must be paid for together to be eligible for postage discount.

TEXT MESSAGE QUESTIONS:

All text messages are charged at your standard network rate. You will receive a reply with 12 hrs of sending. Please DO NOT make any attempt to phone the number as the line does not accept incoming calls just text messages.

COLLECTION:

Any item can be collected but there is a £7.00 administration charge and we have to have the item sent to us. The fee is not applicable if the listing states collection only.

PAYPAL & FEES

Paypal is now FREE we do not surcharge and never will. We take fraud very seriously so now we are now using powerful software to confirm your paypal name and address if your details do not match our software you will be contacted and asked certain security questions if you fail to answer them correctly your payment will be refunded and you will be reported to eBay and paypal.

ITEM INSURANCE

Insurance is an option on all our auctions but if insurance is not taken out and the item goes missing or is damaged in the post we will not be held responsible.

NON-PAYING BIDDERS:

Non-paying bidders will NOT be tolerated if you do not complete the transaction after 7 days the non-paying bidder program will be started and your item relisted.

COPYRIGHT INFORMATION

All pictures and descriptions are copyright of Dazcom Limited anyone found reproducing any part of the copyrighted material without consent will have action taken against them.

CANCELLED ORDERS

If after bidding/buying your item you decide that you don’t want your item please contact us. Cancelled orders are subject to a 20% surcharge of closing auction price to cover administration and listing costs. If the surcharge is paid then positive feedback will be left.

IF YOU FEEL THAT YOU CAN’T AGREE TO THE ABOVE TERMS AND CONDITIONS THEN PLEASE DO-NOT BID!

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