• We ship to N. and S. America, Europe, Asia, Australia,  If your country is not in this list, please contact us before your bid;
• Combine shipping is possible and postage will be discounted, pls contact us;  
• please leave phone number for the shipping purpose.

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• We ship with very reliable courier via air mail from Hong Kong Post Office usually;
  
  FREE (With tracking NO.) 5-14 business days --> United Kingdom, United States, Canada, Australia, Mexico, Germany, Japan.
  GBP 4.99 (With tracking NO.) 7-21 business days --> Other Countries
   
• Shipping via EMS is available, pls contact us if you want to shipping via EMS after your bid;
  
  GBP 15.00 (With tracking NO.) 3-5 business days  --> United States, Australia
  GBP 20.00 (With tracking NO.) 3-5 business days  --> United Kingdom, Canada, France, Netherlands.
   
• Tracking number will be email to you as soon as the shipment;
• Shipping address will refer to the address in Paypal, please contact us if not the address in Paypal.

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• We only accept PayPal payment;

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• We will accept returns which were shipped as an incorrect item, or DOA;
• Defective goods must be returned within 14 days from the delivery date;
• Please contact us to get a RMA number BEFORE sending out your exchange. Goods without RMA number will NOT be accepted;
• Please write the RMA number on the returning package;
• We will responsible for all kinds of approved return shipping cost for wrong product we sent only;
• Returning correct merchandise as you bid will be subject to a 20% restocking fee, Shipping & Handlling is not refundable;
• A full refund (including shipping and handling charge) will be issued for any defective, damaged, or misrepresented item within 14 days;
• Posting negative feedback before giving us the opportunity to repair or replace the item will result in void of warranty.

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• Should you, for any reason, receive the item in not working or unsatisfactory condition, e-mail me to lamgreatdeal@yahoo.com.hk , ship the item back and I'll refund you the money without delay (unless stated that sold AS IS). Don't leave a negative feedback we always resolve the issue peacefully.

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