ABELLA girls summer designer dress 5y Suit wedding,prom

Shipping Costs

Delivery

I try not to rip you off on p&p charges and if you want to combine smaller items to around £100 value in the same parcel I charge £9.99 for courier delivery for it all to mainland UK addresses.No mainland UK via courier is around the £15 mark.

If you purchase a pushchair or something else which is large then I will send anything else you buy/win for no postage cost if it fits in the same parcel.

My P&P charge includes packaging costs and sweat and toil (no blood)

I set my BINs to immediate payment but if you buy several things and want them sent at the same time then of course I will refund any overpayment due to this!

Any courier costs quoted (if applicable) are for UK mainland only.

If you live in the UK but not mainland or live in the Highlands then please select the second UK courier option to avoid me having to refund you and re-invoice

 Insurance

We (again, it's just me trying to sound posh and business-like!) send via an insured method. 

We insist on recorded delivery or courier delivery for multiple wins (ie more than 2) where the value of goods exceeds £10

See above stuff which explains my postage rules and if you dont understand any of it just ask. My aim is to ensure that everything I send is insured and reaches you safely and that the cost to you of doing this is as bargainatious and fair as it can be

I try and send as quickly as possible but as a busy mum of 9 (6 boys and 3 girls)-and I run several businesses from home, occasionally there are minor delays.

As you can see from my feedback I am pretty quick at sending - but some weeks I may not be as quick due to family pressures and life. Thankyou for your understanding

If you need something at supersonic speed please contact me and I can let you know if this is possible. 

Please also be aware that I am not responsible for the time delivery takes once I have sent the item. I would love to be able to hand deliver everything (especially if you live in Bali or the Seychelles) but have to rely on couriers and the postal service. And they just aren't as fast as I would be!

Just because you have received parcels ordered after mine and your post office tells you there are no delays in your area doesnt mean that this is true or that I didnt send your parcel when I said I would do. I know from experience that delays with Royal Mail happen very often and receipt of parcels from elsewhere does not mean any I have sent to you would arrive at the same time or before.

I take a lot of care with what I sell and how I send it. I get very upset when buyers are not happy. My husband says I am silly and shouldn't take it personally - but I do. If for any reason you are not happy with my description of your item please contact me first and let's try and sort it. I'd rather have happy customers who return for more than miserable ones who think I don't care. (Did I mention I like wine and Baileys?)

We/I usually send within 4 working days of cleared payment. 

If we don't there is usually a very good reason such as it's a Sunday and the Post office is shut or we are at A&E again with one of the children. 

I have 9 littlies so this happens from time to time. Until I have worked out a safe and painless way of removing lego and kidney beans from nostrils and ear canals there is always the risk that we might have to find a man who can and not be around to answer your query.

Thankyou and good luck! 

ALL from a smoke free home.
No one has managed to set it alight yet - but any hunky Firemen welcome at any time despite this!

We do have a dog and hamster and rabbits and guinea pigs but my stock is mainly kept in a storage unit in the next village and has no contact with anyone but me

Please have a look at 
MY ABOUT ME PAGE 

 You can contact me on Jane@milliemoos.com
or 0870 0428955/07954 349033

My business address is on my About Me page