AAA 650mAh Ni-MH Batteries for DECT Phones x 2

AAA 650mAh Ni-MH DECT Phone Battery x 2

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About Us

Commutech have been trading online since 2004 specialising in new, surplus, re-boxed and refurbished telephones and consumer electronics for home and business.
We offer quality items at prices far cheaper than the high street and other online retailers.
We also have an a online shop which has a greater range of products including spare parts and replacement batteries etc.
Every graded item item is professionally tested in our workshop facility and refurbished as required.
Each items grade and packaging details are detailed under the "Item Specifics" section of our listings.
Please take a moment to read this information when comparing our items before bidding or buying as they may not all be the same.
Because we buy our products in bulk and have relatively low overheads we can pass these savings onto you.
We hope you enjoy your visit and find something of interest.

• About Us
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Payment

Payment to be made within 7 days.
We accept payment by the following methods only.




 

 

  

  

    
   
  
  

  Paypal
  

  Use 
        eBay checkout to pay. 
 
 

  

  

    
  
  
Nochex
  
A simple and secure alternative for UK 
  card payments.

email us to make payment by this method.

  
 
 

  

  

   
  
  
Cheque / bankers 
  draft
  
To be made 
        payable to Commutech.
 
 

  

  

   
  
  
Postal Order
  

  To be made payable to Commutech.
 
 

  

  

   
  
  
Bank Transfer
  
Please 
        email info@commutech.co.uk for 
        bank details.
 
 
 


IF YOU ARE PAYING BY CHEQUE OR POSTAL ORDER PLEASE COMMUNICATE YOUR PAYMENT METHOD TO US USING EBAY CHECKOUT.

Please make cheques and postal orders payable to Commutech and send to the address provided in checkout.

 

• About Us
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Shipping

We take great care packaging every item to ensure safe shipment to you. We charge a postage and handling fee only to cover our costs of packing materials, transport and associated labour.
Once your order has been processed and we have received cleared payment your item will normally be despatched within 48 hours Monday - Friday (excluding bank holidays).
If there are any specific postage instructions such as holiday notices on the listing or the shop then they will take precedence.
Please allow 5 working days if you are paying by cheque for clearance.
You will receive email confirmation when payment has been received and when your goods have been despatched.
We use Royal Mail and couriers to deliver our goods.
Tracking information is available for the majority of our consignments.
We may use other courier services depending upon your location and the size of your order.

• About Us
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Returns/Warranty

In addition to the warranty given on our goods we offer a 14 day money back guarantee in the event that you are unhappy with your purchase.
We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

To return an item under the 14 day policy the following procedure will apply :-

Contact us quoting your invoice / item number and the reason for return.
We first try to resolve the problem via email or phone but if this is not possible we will ask you to return the item at your expense.
We can not be held responsible for goods lost or damage in transit back to us so please make sure you have suitable cover for the item and proof of posting. 
Upon receipt of the item, we will check it and subject to it being complete and in an acceptable condition, issue you with a full credit for the item cost.
Please note we will not refund the carriage charge unless the reason for return is due to our own omission in the listing information or the item is faulty.

Faulty Item Warranty Procedure:-

All items that are not brand new or factory refurbished are rigorously tested and inspected before being offered for sale.

In the unlikely event of your item developing a fault during the warranty period the following procedure will apply :-

Contact us quoting your invoice number and details of the fault.
If we can not resolve the problem via e-mail or phone then we will request you return the item to us at your expense.
We can not be held responsible for goods lost or damaged in transit back to us so please make sure you have suitable cover for the item and proof of posting.

Upon receiving the item we will fully test it to identify and confirm the fault. 
Faulty items covered under our warranty will be either repaired or exchanged subject to stock or a full refund, including postage costs, will be offered.
Items found not to be faulty will be returned at the customer's cost or re-stocked, a 10% handling may be deducted from any refund for re-stocking and the carriage costs will not be refunded.
Items found to be damaged by mis-use will not be refunded and will be returned if requested at the customer's cost.
Batteries are covered for 30 days from invoice date.
Please note that warranty is provided by ourselves and not the equipment manufacturer or their agents unless stated otherwise.


Your statutory rights are not affected.

For full terms and conditions also available in our ebay shop.

Updated 29/01/09

• About Us
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Product Grades

Goods are returned by customers to shops, online traders and mail order catalogues every day for various reasons such as being under the merchant's 14 -16 day money back policy, the item is unwanted or suspected to have a fault.
Items are also returned to the manufacturer by high street stores and catalogues for such things as box damage, missing parts or if it has been a display item.
These goods pose a problem to manufacturers and they often do not find it cost effective to sort the goods themselves.
Manufacturers often contract out the job of recovering revenue from these products to other companies.
Obviously there is a big emphasis on re-selling as many of these goods as possible and disposing of any scrap items in the best way as to protect the environment.

We purchase a wide range of items some of which are brand new surplus stock and others are returns as described above.
All products that are not brand new or factory refurbished are checked in our workshop. This involves testing using specialist test equipment by trained electronics engineers to ensure the products are fully functional and complete and graded depending upon their cosmetic condition.
Some items are refurbished by the manufacturer, but can not be sold "as new", so these are classed as "Factory refurbished".

Q. Why buy graded goods?
A. Graded goods offer excellent value for money often being half the price or less than you would have to pay in the high street or online for the item "brand new".
Most of our products are in ex-display condition which is divided into two grades A & B.
We do occasionally have C grade items for sale, these are generally "Clearance items" and the exact details will be specified in the product description.
User guides may not be included for some items however we will always state this on the listing and provide details on how to obtain a copy.

Please see the table below for a guide to our product grading and packaging.



  

    
 
      

  Product Information
      

  Description
    
    
 
      
New
      
These items are  brand new and unused. 
  They will be in their original box and packaging with all accessories and user guides.

  These are either brand new stock held by ourselves or one of our 
  suppliers which will have full manufacturer's warranty.
    
    
 
      
New Open Box
      
 These products are new and 
  unused but the box has been opened and the contents checked.

  They will be complete with all accessories and user guides etc.
    
    
 
      
A Grade
      
 
These items are in 'as new' 
  condition with no noticeable cosmetic marks.

  These can be 14 - 28 day customer returned items and may be re-packaged in a 
  plain box.

  They may not have the user guide included but it may be available to 
  download or supplied in a different format such as CDROM. Full details will be given 
  in the item description.
    
    
 
      
B Grade
      
These items are in overall very 
  good condition, but will have some minor cosmetic marks such as 
  scratched or rub marks. These are normally due to the item being used 
  for a shot period of time or caused by poor packaging when the item has 
  been in transit.

  They may be re-packaged in a plain box and supplied without the user 
  guide but this may be available as a download or supplied in a different 
  format such as CDROM. Full details will be given on the item 
  description.
    
    
 
      
C Grade
      
These are used items with 
  signs of general wear and tear such as scratches and rub marks.

  They may be re-packaged in a plain box and supplied without the user 
  guide but this may be available as a download or supplied in a different 
  format such as CDROM. Full details will be given on the item 
  description.