Any problems please always contact us first through 'ask seller a question' on the item page.
Please read our terms and conditions / faq page before you complete checkout http://stores.ebay.co.uk/littlejewellers/Terms-and-Conditions.html
In the unlikely event of discovering a fault on delivery, that we have missed, please contact us as soon as possible and certainly within 28 days.
We will accept non-opened / unused goods for a full refund (excluding postage costs) within seven days of receipt.
Opened or used non-faulty items are subject to a 15% restocking fee if refunded. Items must be returned for a refund.
Buyer pays all postage costs unless the item is faulty, in which case we will pay our return postage.
Engraved / personalised items and earrings (due to hygiene issues) cannot be returned.
Any problems always contact us first to resolve them. |