catalogue items? nearly all our items are offered for sale continuously and form part of our extensive handmade to order online catalogue range. They are usually subject to the manufacturing times as per description, but these times may vary. Often the picture will not be that of the exact item you will receive, but we do guarantee that the item received will be as described and of the exact dimensions, weights and colours, and most importantly - quality, as found in the description. View our full online catalogue.
best offers? all our items are already for sale at extremely low prices, usually at least an approximate 50% less than genuine RRP's, but many of our listings also give you the option to make us an offer, and gain even greater savings! Please be realistic to avoid disappointment. For clarification please ask seller a question?
special sizes? most of our items of jewellery for sale can usually be supplied to your specifications. Please ask seller a question? for further details.
ring size guide? if you need help in choosing the correct ring size, then please use our ring size chart.
price guides and recommended selling prices? all our items of jewellery is for sale at exceptionally low prices. We do not 'over-inflate' our recommended retail selling prices, and are bound to these strategies by distance selling laws, trading standards guidelines and the British Jewellers Association code of practice.
bespoke work? we pride ourselves with the ability to make your jewellery dreams come true! Whatever your requirements we can usually manufacture or reproduce your perfect gift.
don't let the thought of "expensive handmade items" put you off. Your own bespoke item of totally unique jewellery, handmade by the very best jewellers, to the very highest standard, is usually less expensive than you might first think.
we offer a friendly, discreet and professional service and have many years experience in providing our more discerning customers with bespoke diamond and gemstone engagement rings, wedding rings, eternity rings, earrings, pendants, cufflinks, bracelets, neckchains, body jewellery and much more. Contact us with your requirements for a no obligation quotation or for further details, so we can set up a buy-it-now aucton.
new to eBay? you can bid or purchase our items even if you have zero feedback, but we would strongly recommend you read all our and eBays' terms and conditions thoroughly to avoid problems.
fraudulent bidding and payments? we use the most up to date software to try to combat this ever increasing problem, so please don't try to obtain our goods by deception, because you will not succeed. We only send out goods to addresses linked to purchasing accounts and only after payment has fully cleared into our account. If you believe your account has been 'hijacked', then contact ebay and your funding partner for clarification.
second chance offers? we do not usually send out second chance offers.
our diamonds and other gemstones? All the diamonds used in the making of our jewellery have been purchased from suppliers and manufacturers under the condition they are 'conflict free' - a diamond is said to be 'conflict free' if its profit is not used to fund war, and it is mined and produced under ethical conditions. They are faceted and finished to the very highest standard, and are guaranteed to give a lifetime of pleasure. Although not necessary for proof of authentication and not a requirement by law, many of our diamond-set products are supplied with independent and official certification documents, such as EGL (European Gemmological Laboratory), GIA (Gemological Institute of America), or Anchor (Birmingham). Many can also be supplied with such documents at extra cost if required. Read more about our 'conflict' free diamonds
hallmarking? for your protection, all our items are hallmarked in accordance with UK law. Hallmarks are small markings stamped on gold, silver and platinum articles. A hallmark means that the article has been independently tested and guarantees that it conforms to all legal standards of purity (fineness). These tests are carried out only by an Assay Office, of which there are four in the UK - London, Birmingham, Sheffield and Edinburgh. The Hallmarking Act 1973 changed on 1 January 1999 and allows articles of higher and lower standards of fineness to be sold. This brings UK law into line with European law. Consumers may now chose from a much wider range of goods but continue to benefit from the same level of protection. It is illegal for any trader to sell or describe a precious metal as gold, silver or platinum unless it is hallmarked. Gold articles weighing less than 1 gram, silver articles weighing less than 7.78 grams and platinum articles weighing less than half a gram are exempt from hallmarking. All our sterling silver jewellery is stamped with the fineness mark 925 which guarantees that the jewellery you are buying is of the highest quality and complies with current hallmarking law.
repairs and alterations? using our own highly skilled and experienced jewellers, we carry out work in platinum and silver as well as in all purities of gold. Our service ranges from a simple ring re-sizing or chain repair to the alteration or complete rebuilding of your treasured items, including supplying diamonds and other precious stones if required. We can also re-string your pearls, with or without securing knots between each pearl.
all work is guaranteed against 'normal' wear and tear for a period of 12 months.
engraving? for pewter products our diamond-cut work includes text up to 200 characters at £5, Logos £7 per unit and artwork upon application.
our hand engraved service used especially for cufflinks, wedding rings, signet rings, identity bracelets and pendants, offers various styles and prices, and starts at £4 per letter. Our lazer engraved service starts at £20 per item (cufflinks are one item).
our bespoke seal engraving or 'Intaglio' service, provides our more discerning clients with the very best in craftsmanship and personal exclusivity. We engrave your initials, family seals, heraldic beasts, clan badges and other popular designs. Prices for this service are: Initials 'deep for show' at £55 per letter (deep reverse sealing upon request). Family crests or emblems at £220. Coat of arms at £350. Engraving inside the shank or underneath the head, with your personal inscriptions such as name, date of birth, nickname etc is also carried out at £50 per 10 characters (each additional character at £5). Allow 7-14 days extra to complete delivery.
please contact us first so we can set up a buy-it-now auction for this service.
valuations? we offer an excellent and comprehensive valuation for replacement service. This enforces the genuine very low prices and amazing savings we offer to you.
many of our items are offered for sale with this independent valuation appraisal certificate free of charge. These are sent out separately for security reasons and usually take 10-14 working days to receive after the item has already been delivered.
we bring this offer to you via an extremely well experienced and qualified, independent valuer. We have used this service for many years to obtain 'true' and not 'over inflated' or unrealistic values. The valuation consists of a fully documented and concise report, taking into account detailed descriptions, weights and measures.This valuation is guaranteed for 10 years and is appropriate for all proof of insurance claims. It is available for any of your items you may wish to value, or any items you may wish to purchase from us, and is supplied free of charge on many of our items.
after care? with a little 'loving' care and 'sensible' use, all our jewellery is sure to give years of long lasting pleasure. Simply cleaning most jewellery with warm water and a mild detergent will bring back all the original sparkle and lustre of the stones, and the finish of the metals. If in doubt, please contact us for advice.
if you have any other questions please ask seller a question? |
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NUTTALLS of CHESTER Ltd Jewellers
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