we accept credit cards and debit cards and payments via paypal, postal orders, bankers drafts, bank transfers and personal cheques.Please note that cheques may take up to 7 working days to clear into our account and echeques longer, and therefore will delay delivery by this time.

All items delivered to a UK address will usually be sent using 'OUR STANDARD RATE', currently 'Royal Mail recorded Delivery' and charged at their current rate, or 'Special Delivery', depending upon your chosen method in checkout.We accept no responsibility for non delivery of goods using non signature post. Items delivered outside the UK will be dispatched using either 'Royal Mail Small Packets' or 'Royal Mail Airsure'. Our 'FREE' delivery option will include 'Royal Mail Special Delivery' or 'Royal Mail Airsure'.

Returns & Refunds You may return the goods for any reason but replacements, exchanges or refunds will only be sent once we have received the incorrect or returned items back. A full refund less postage costs will be provided as long as: * You have informed us via email or phone within 48 hours of receipt that you wish to return the items * The goods are returned within 7 days of receipt * All items returned are in their original condition. * For hygiene reasons, earring hook-wires are non-returnable Damaged or Faulty Items If you receive a damaged or faulty item then a replacement or refund will be offered only once we have received the item back at our office providing: * You have informed us via email or phone within 48 hours of receipt * The goods are returned within 7 days of receipt * The original paperwork is enclosed For non-receipt or missing items, refunds will be made in accordance with Royal Mail delivery policy.

The Jewellery Company offers an unrivaled breadth of services to the global jewellery market. We operates in all key areas: * Design * Sourcing * Manufacture * Sales * Supply chain fulfilment Specialising in gold, gem set and silver jewellery, our products cover a broad section of the market. United kingdom The Company is unique in the UK in being able to offer customers a full ?menu? of services from a complete category management service (including design, manufacture, range management and stockholding/distribution) through to a supply of customer designed product direct from our Far East manufacturing plants. We will try to answer any enquiries with 24 hours and will always inform of any delays in shipping or supply.

The Jewellery Company PO Box 458, Torquay Devon TQ1 9BL

Telephone:(+44)01803 391290

http://www.jewellery-company.com

Email:sales@jewellery-company.com