8 Metre Multi Colour Ropelight

MULTI EFFECT INDOOR AND OUTDOOR

PRODUCT INFORMATION

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SPECIFICATIONS

Delivery Policy

You have the choice of 3 methods of delivery

Royal Mail Standard Delivery which takes 3-5 working days

Royal Mail 1st Class Delivery which takes 1-2 working days

Next Day Courier Delivery which is available for orders booked by 2pm the previous day. NB This service is not available for deliveries to Northern Ireland, the Scottish Highlands or UK Islands.

FREE STANDARD DELIVERY available for all orders over £99.99

The cost of delivery depends on the weight of your order. Some examples of costs are as follows:-

Weight Kgs     Standard      1st Class    Courier

               3-5 days      1-2 days     Next day

Up to 1Kg      £2.50         £3.50        £6.00

1 to 2Kgs      £5.00         £7.00        £9.50

2 to 4 Kgs     £7.50         £10.00       £12.50

4 to 6Kgs      £10.00        £12.50       £15.00

6 to 8Kgs      £12.50        £15.00       £17.50

8 to 10Kgs     £15.00        £17.50       £25.00

10 to 15 Kgs   £17.50        £20.00       £27.50

Once you have selected your choice of delivery method you will see the cost displayed before you are asked to make any payments at checkout.

If you have any queries regarding delivery or any special instructions then please call us on 01756 693 905

Returns

Unwanted Goods

We offer a simple 14 day money back Guarantee. If any item is not what you required then just notify us by email/post or call 01756 693905 (stating the reason for the return) and return it to us in good condition in the original packaging within 14 days of receipt.

We will then issue you with either a refund or allow you to exchange the item for something else instead. When refunding the customer, postage costs on the original order are not refunded. Please note we cannot issue refunds or credits where the products have been returned back in poor condition or where the packaging is damaged.

It is advisable to return items via recorded delivery for your own proof of delivery. This postage is not reimbursed.

Damaged / Faulty Goods

Please check your goods on delivery. If items arrive damaged/faulty please let us know within 3 days by phone 01756 693905 or via e-mail. Please leave us a mobile telephone number where we can call you.

We will then contact you personally and make arrangements to replace the faulty products as soon as possible or issue you with a full credit.

We will need your Name and Address, Original invoice, and for a refund the card details you used to make the purchase (We do not store your card details on our database for your security). Please keep the goods safe in the original packaging.