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Payment

Paypal (no hidden charge) We don’t use cheque/postal order or any other payment methods.

Postage

All packets posted the next avaliable day, as long as payment cleared.

UK via 1^st class / 1^st class recorded, normally takes 2~3 days, sometimes a week, royal mail won’t claim packets lost within 2 weeks;

For International packets, there is no tracking number for standard airmail, if you need your packet tracked, please choose international signed for, which starts from 5 GBP by royal mail.

l         Canada & most European countries normally takes 1~2 weeks.

l         Italy, France and USA takes 2~3 weeks, sometimes a month if unlucky.

Actually packets always leave UK witin 2~3 days, for the rest of the shipping time, packets travel outside UK, so please be patient.

Problem solving

We always pay attention to our customers, any problem please contact first, there is always a resonable solution. if no reply within 3 days, that normally means your email system didn’t work, please reply paypal email directly.