A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
Our warehouse is based in UK London with 10000 square feet. We offer the highest quality products at the lowest possible price while offering efficient and effective service available on eBay. You will be able to buy the latest products, enjoy the best value, receive your item quickly from our UK warehouse, communicate with an English speaking customer service representative and ultimately enjoy 100% satisfaction. Our expert teams are waiting to help. We also have a detailed exchange policy that covers you in case of a faulty of damaged product within a year warranty.
Checkout
After winning an item in auction or completing a Buy-It-Now purchase, you have two check-out options:
Checkout Now! You can either click the "Pay Now" button on your My eBay page .You'll be able to complete your payment without waiting for the winning bidder email confirmation.
Checkout Later: You'll be notified via email that you are the winning bidder. There's no need to contact us to arrange payment. Our email will contain a link to our checkout site where you'll be able to pay for your item.
How easy and happy Buy from UK!!!
We only accept payment from PayPal
Our paypal address is ukladieszone@orangemega.com (Please do not send to other email address, we are not able to receive it.)
We will use your PayPal shipping address as the delivery address. If you would like to change the address, please send us an email before sending payment and leave a note at Paypal payment. Then, we will change it for you automatically.
All items are shipped from UK warehouse located at Manchester.
All our stocks are maintained at good level so all items would be dispatched within 24 hours .
Royal Mail is one of the best postal services in the world. Postage usually takes 3 to 7 business days. 95% of parcels will be delivered within the reference time. *(excludes Saturdays, Sundays and UK public holidays or postal work strikes - these do not count as business days)
Oversea mails will be posted using Airmail Service and they will usually be delivered to European destinations within 7 to 10 working days and some countries will take longer 14 working days.
E-CHECK payments may delay the processing time because we will only send out the goods until it’s cleared by Paypal (approximately it would take 3 business days).
We do not offer local pick-up services, all purchases are via posts.
Shipping fee is charged per item. Shipping and packaging fee includes postage, package material, warehouse cost and other distribution cost.
Please do not bid if you disagree with our charging standard
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warranty:
Every item is guaranteed for a minimum of One-Year Manufacturer Warranty (not 30 days as offered by many sellers). We are happy to honor a replacement when you receive a defective item from us. If there is a problem, let us know and we will replace your item with NO EXTRA CHARGES! For expensive item, we may ask you to return the item to us - at our cost. Please consult us first to make any arrangements.
Unpaid bidders:
Please complete eBay checkout form after buying or winning an item. All items are to be paid for within 7 days. All non-payers will a non-paying-bidder alert will be filed plus reported to eBay.
Wrong item:
If you receive an incorrect item, please notify us within 14 days after the day received. We will send a replacement in guarantee good condition to you.
We may ask you to return the item – at our cost.
All emails will be answered within 18 hours (Monday to Friday). If you do not receive our reply, please kindly check your email spam box and re-sent your email, we will reply you as soon as possible.
Notifications will be sent after your order is dispatched, please check you email for date of dispatch.
If you receive a not-as-described (e.g. defective, incorrect, part missing) item, please contact us when you get the item. We will arrange a replacement as soon as the case is confirmed.
We offer one year warranty on all products purchased from us. If your item has any warranty issue please contact us for a satisfying solution.
Our email address and hotline:
Please feel free to contact us via ukladieszone@orangemega.comif you have any questions about our products or the auction. We will be glad to reply and help you.
For any reasons you are not satisfied with your purchase, please contact us atukladieszone@orangemega.comto resolve any issues before leaving feedback. If you have urgent issue, please contact us at +44-161 2630215
Business Seller Information
Sure Smooth Limited
Pui Hung Lee
Flat 203, 111 Piccadilly M1 2HX Manchester, Greater Manchester United Kingdom
•You may return new, unopened items for refund, excluding shipping cost, within 14 days of items arrival. All returned products must be in their original packaging with all included accessories intact.
•Defective or damaged items will be exchanged if the buyer reports the problems within 14 days of item arrival.
•For all returns, the buyer must contact our Customer Services in writing to describe reason for returns prior to sending the items back for exchange.
•The buyer will be responsible for all shipping, insurance, and handling charges (where applicable) when returning the items to us for exchange. Shipping and handling fees will not be credited.
•We will not be responsible for losses and breakage during the return shipping process. It is highly recommended that the buyer use a traceable means to ship the product and purchase shipping insurance.
•We will notify you by email once we received and processed your returned item. We typically process your returned items within 3 to 5 days of receiving them.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyerand exceptions.
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Postage and packaging
Save up to £0.05 on P&P when you buy additional eligible items from ukladieszone.
*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
We only accept payment from PayPal
Our paypal address is ukladieszone@orangemega.com (Please do not send to other email address, we are not able to receive it.)
We will use your PayPal shipping address as the delivery address. If you would like to change the address, please send us an email before sending payment and leave a note at Paypal payment. Then, we will change it for you automatically
Seller assumes all responsibility for this listing.