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Payment
We accept all major Credit/Debit cards via PayPal,
Please be aware when paying via E-Cheque on Paypal as this can take up to 7 days to clear.
Postal order (immediate dispatch),
Personal Cheque (subject to clearance up to 7 Days).
Please DO NOT send cash in the post,
we cannot be held resposible if it goes missing.
Delivery
WE CANNOT BE HELD RESPONSIBLE FOR THE TIME IT TAKES ROYAL MAIL TO DELIVER YOUR ITEM/S.
WE HAVE NO CONTROL ON HOW LONG IT TAKES FOR IT TO BE DELIVERED.
WHEN YOUR ITEM DOES NOT ARRIVE PLEASE BE AWARE THAT WE AND ROYAL MAIL HAVE A POLICY WHICH STATES
"Please wait 15 working days (from the due date of delivery) before completing this form as we would not consider an item as lost until 15 working days have elapsed. We allow the 15 working days for items to be returned to the sender if there are any delivery problems."
Please go to the following website where this wil be explained by Royal Mail
http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
WE HAVE TO ABIDE BY THIS POLICY AND HOPE THAT YOU UNDERSTAND THAT THINGS DO
GO MISSING IN TRANSIT AND WE CANNOT BE HELD RESPONSIBLE.
We try and ship everything out to you as soon as possible and as soon as payment has been cleared, unlike others on Ebay
Normally if you have purchased an item before 4:30 PM Monday to Friday it will be shipped that day,
The cut off time can be as late as 5:00 PM on some days,
(depending on the last pick up by Royal Mail)
If you have purchased on a Saturday or Sunday, it will normally leave Monday Morning.
Shipping Charges
We try our best to keep the delivery charge as low as possible. If you are unhappy with the delivery charge applied,
please do not purchase.
When comparing prices we urge you to compare the
"Total Delivered Price"
This is the price including postage
as you will see that we are cheaper than others on Ebay.
Returns / Warranty
Everything we sell comes with a 1 Year warranty, unless stated otherwise. We will refund or exchange any item that is returned to
us (At your cost) and found to be faulty within the Year.
Please retain ALL original packaging, the contents and invoice. We cannot offer a full refund without them.
We do offer a 7 day returns policy.
You will recieve a FULL refund if the item is mis-described in the listing.
We are only human and do make mistakes from time to time when listing a lot of items every day.
Contact
Our names are Steve and Ste.
Please contact us via e-mail. The1stopshop06@aol.com or via the "Ask Seller a question" feature. Our phone numbers are 01704-381188/833341 Fax No 01704-381188 - calls charged at national rate. |