We want you to be completely satisfied with your product and we believe that you will be, but occasionally you may need to return an item. You can cancel your order and return it to us within 7 days of the purchase date if it is in its original condition, completely unused, with its undamaged original packaging and suitable for resale. You will be responsible for the item or items until they reach us, and we suggest you use a secure delivery method (which requires a signature upon delivery). We are not liable for the cost of the return postage.

Refunds are made within two working days of an order being cancelled and the goods having been returned to us along with the original receipt.

Please contact us by email, telephone before returning any goods, so we can give you a specific returns number. The telephone for customer services is 01267 233666 (international callers should dial +44 1267 233666).