A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
New Postal Special Offer to ALL of our UK Customers
£5.50
for UP TO 5KGS* of items purchased in 1 transaction sent by ‘Royal Mail Tracked.’
This is a new service & delivery takes 2-5 working days.
*Certain items due to size will be excluded from this offer.
Please check before purchasing if unsure!
SPECIAL POSTAL DEAL FOR UK CUSTOMERS**!!
Pay £9.99 postage OR LESS
for multiple purchases in one transaction & delivered next working day after dispatched date by PARCELFORCE!
** Sorry; This offer is not available to Highlands & Islands of Northern Scotland; Northern Ireland; Isles of Scilly, Channel Island; or Isle of Man; customers .
Northern Ireland customers Pay £17.00 or less postage & delivered in 48 hours after dispatched date!
ChannelIsland customers Pay £17.00 or less postage for & delivered in 48 hours after dispatched date!
Highlands & Islands of Northern Scotland customers Pay £17.00 or less postage & delivered in 48 hours after dispatched date!
SPECIAL POSTAL DEAL FOR EUROPEAN CUSTOMERS**!!
Southern Ireland customers Pay £17.00 or less postage for & delivered by PARCELFORCE EURO 48
Belgium, Netherlands, Luxemburg customers Pay £15.00 or less postage & delivered by PARCELFORCE EURO 48
France,Germany,Denmark customersPay £18.50 or less postage & delivered by PARCELFORCE EURO 48
Italy, Portugal,Spain,customersPay £29.50 or less postage & delivered by PARCELFORCE EURO 48
Mainlytools
Henrich Hardware Limited
A V.A.T. Registered Company.
Tool Information
All the tools we sell are new & unused.
Postal discount
We give postal discounts on multiply buys from 30p upwards -this will vary on the items purchased. Please ask!
Terms & Conditions
UK customers
INTERNATIONAL Customers
Cheques or Postal Orders accepted from UK customers only
Sorry; We do NOT accept checks or money orders from international buyers ! (bank charges are too high)
We accept payments by PAYPAL; cheques or postal order only thank you.
Sorry’ we can only accept PAYPAL payment & some of our items may be too heavy to send- Please check description.
Make cheques or postal orders,out to:- Henrich Hardware Ltd.
Payment Conditions
Please contact us,immediately, if there is a problem with paying.
Payment to be received within 4 weeks of win or sale will be void; item relisted & negative feedback left.
Non paying customers will receive payment reminder after 1 week,
& an Unpaid payment reminder dispute after 2 weeks.
VAT
We are a VAT registered company & VAT @ 17.5% is included in all our prices.
A VAT receipt is enclosed with all sales.
Customersin the Channel Islands & outside the EC
V.A.T is deducted on the item price either before payment received or refunded via PAYPAL after payment made.
Shipping
Costs include postage AND packing.
UK Customers
Items are usually dispatched via ROYAL MAIL within 2 working days.
Please allow 1-2 days for 1st class
1-3 days for 2nd class
3-5 days for Royal Mail Parcels.
Europe Customers
Please allow 1-3 days for airmail; .2 -5 weeks for SURFACE MAIL.
Customers fromRest of World
Please allow 3-5 days for airmail;10-12 weeks for SURFACE MAIL
Late or non arrival of items
Please allow 15 days for delivery before informing us of non arrival.( The Royal Mail will not take responsibility until then.) Please can you also check at your local sorting Office or with neighbours before contacting us; as occasionally missing parcels have been known to be with them.
If items are returned to us due to ‘not called for’ we will only resend if further postal payment made.
Collection of items
You can collect from our Indoor Market Tool Stall in the Shambles Market; Market Place; Devizes; Wiltshire any day but Wednesday or our Indoor Market stall at The Castle Place, at Trowbridge; Monday to Saturday with at least 2 days notice to ensure items are available to collect.
Refund /Return Policy
We will replace or refund faulty goods, returned, to us.
Feedback
PLEASE NOTE:_
We use automated feedback., our feedback is left after you leave your feedback. We have too many customers to leave individual feedback.
If you are unhappy with your product/service pleae let us know BEFORE leaving neutral/negative feedback.
Contacting us
We operate normal business hours 9-5pm Monday to Friday & between 6-8pm at weekends. We will answer all emails in this time.
Please include your full name/ebay username with all correspondence.
Email us via ebay or on:- colin@henrichhardware.orangehome. co.uk
Business Seller Information
HENRICH HARDWARE LTD.
Colin Henrich
Unit 7 Glenmore Business Centre; Hopton Industrial Estate Waller Road SN10 2EQ Devizes, Wiltshire United Kingdom
Under the Consumer Protection (Distance Selling) Regulations 2000 (SI 2334/2000). You must inform us by post, fax or e-mail within 7 days of receiving the goods, of your intention to return them. You must include the user ID and the invoice number. The goods must be returned in their original packaging, unused, in undamaged stock condition suitable for resale. You must pay the carriage cost of returning the goods. The goods must be returned within 30 days of receipt.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyerand exceptions.
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Postage and packaging
Save up to £1.00 on P&P when you buy additional eligible items from mainlytools.
*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.