40 SILVER PLATED LOBSTER CLASPS - 12MM - F097

40 SILVER PLATED LOBSTER CLASPS - 12MM

• About Us
• Payment
• Postage/Dispatch
• Overseas Postage
• Returns

About Us

We are a one-stop shop offering one of the largest variety of beads, findings and jewellery making items that you will find on EBAY in the UK.

Based in Lowestoft, we are a small family run business operated by a husband and wife team plus a small number of part time staff.

We import stock from all over the world including China, Czech Republic, India and the USA.

If you wish to contact us by telephone we can be reached on 01493 601213 from 9am until 5pm from Monday until Friday. You can also contact us by email by using the 'Ask the seller a question' link which can be found in the right hand margin near the top of each listing

• About Us
• Payment
• Postage/Dispatch
• Overseas Postage
• Returns

Payment

Whilst we prefer Paypal we also accept payment by cheque and postal order. Payments should be sent to our business address which is:

Sanctuary Beads Limited, Sanctuary House, Oulton Road North, Lowestoft, NR32 4QZ

Please note that, in accordance with EBAY's policy, we are unable to accept payments in cash.

• About Us
• Payment
• Postage/Dispatch
• Overseas Postage
• Returns

Postage/Dispatch

Postage cost as detailed above. Additional items are sent post free PROVIDING all items are paid for in one payment.

The postage discount only applies to combined invoices.

Please wait for a combined invoice before making payment as EBAY checkout does not always work out the postage correctly.

We normally combine invoices at 9pm each evening.

We dispatch orders every weekday. Orders paid for on Fridays and over the weekend will be sent first thing Monday morning.

All orders are normally sent by second class post. If you need items urgently please contact us using the 'contact seller' link at the top of the listing.

Please allow 7 days for delivery before contacting us if you do not receive your order.

• About Us
• Payment
• Postage/Dispatch
• Overseas Postage
• Returns

Overseas Postage

Postage costs are based on the item with the highest postage rate plus 20p per additional item. Plier sets are excluded from the combined postage discount. If you wish to purchase more than one set of pliers please contact us for a postage quote before purchasing.

Once payment is made we will check the actual postage cost, plus 30p to cover packaging, and in the event that you have been charged more than this we will refund your paypal account with the difference.

• About Us
• Payment
• Postage/Dispatch
• Overseas Postage
• Returns

Returns

We hope that you will be happy with your purchase. However, in the event that you are not totally satisfied, or have simply changed your mind, we offer a full refund on the return of the item/s. 

We request that you email us before returning any item as we occassionally take holidays which may result in a delay in dealing with returns/exchanges.

Please return any unwanted item, in original condition, within 30 days of receipt, and we will refund your payment in full. 

If items are not as described or faulty we will refund return postage but please contact us by email to advise us of any problem first.

Items should be returned using second class post. Please include a note of your user id with any returned items.

Return address:

Sanctuary Beads Ltd, Sanctuary House, Oulton Road North, Lowestoft, NR32 4QZ