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ABOUT US
We are a one-stop shop offering one of the largest variety of beads, findings and jewellery making items that you will find on EBAY in the UK.
Based in Lowestoft we are a small family run business operated by a husband and wife team plus a small number of part time staff.
We import stock from all over the world including China, Czech Republic, India and the USA.
UK POSTAGE
Postage as detailed above, in the listing. Additional items are sent postage free PROVIDING all items are paid for in one payment. on one single invoice.
The postage discount only applies to combined invoices.
Please WAIT for a combined invoice before making payment as EBAY checkout does not always work out the postage correctly.
We normally combine invoices at approx. 9pm each evening.
OVERSEAS SHIPPING
We are happy to send goods overseas. All orders are sent by UK airmail at cost , plus an additional 30p to cover packaging etc.
Please contact us, using the contact seller link., if you would like a quote for international postage.
Please note that for insurance reasons we are unable to ship to the USA.
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PAYMENT
We accept the payment methods detailed below.
Please note that, in accordance with EBAY's policy, we are unable to accept payments in cash. |
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DISPATCH
We dispatch orders every weekday. Orders paid for on Fridays and over the weekend will be sent first thing Monday morning.
All orders are normally sent by second class post. If you need items urgently please contact us using the 'contact seller' link at the top of the listing.
Please allow 7 days for delivery before contacting us if you do not receive your order.
RETURNS
We hope that you will be happy with your purchase. However, in the event that you are not totally satisfied, we offer a full refund on the return of the item/s.
Simply return any unwanted item, in original condition, within 30 days of receipt, and we will refund your payment in full.
Please email us first before returning any item. Items should be returned using second class post.
Please include a note of your user id with any returned items.
FEEDBACK
We hope that you will be happy with your purchases and will leave positive feedback.
If you are unhappy, in any way, please contact us before leaving negative or neutral feedback as we would like the opportunity to resolve any problems first.
CONTACT US
Please contact us using eBay's "contact seller" link and not using our EBAY payment email address.
If required, our business address and contact details are available on the 'CONTACT US' page , which can be reached via a link on the front page of our shop. |
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