Delivery:
We try and ship everything out to you as soon as possible and as soon as payment has been cleared.
Normally:
if you have purchased an item before 5.00 PM Monday to Friday it will be Post that Same Day and you should get it the next working day. The cut off time can be as late as 5:00 PM on some days, (depending on the last pick up by Royal Mail) If you have purchased on a Saturday before 11AM it will be Post that day and should arrive on Monday. If you have purchased on a Sunday, it will be Post on Monday.
WE CANNOT BE HELD RESPONSIBLE FOR THE TIME IT TAKES ROYAL MAIL TO DELIVER YOUR ITEM/S. WE HAVE NO CONTROL ON HOW LONG IT TAKES FOR IT TO BE DELIVERED. But see our FEED BACK and you will find that 99.99% customers get the item NEXT DAY.
WHEN YOUR ITEM DOES NOT ARRIVE PLEASE BE AWARE THAT WE AND ROYAL MAIL HAVE A POLICY WHICH STATES
"Please wait 15 working days (from the due date of delivery) before contacting us as we would not consider any item as lost until 15 working days have elapsed. We allow the 15 working days for items to be returned to us if there are any delivery problems."
Please go to the following website where this will be explained by Royal Mail
http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
WE HAVE TO ABIDE BY THIS POLICY AND HOPE THAT YOU UNDERSTAND THAT THINGS DO GO MISSING IN TRANSIT AND WE CANNOT BE HELD RESPONSIBLE.
Shipping Charges:
We try our best to keep the delivery charge as low as possible.
When comparing prices we urge you to compare the
"Total Delivered Price" This is to include the "Item cost + Delivery Cost" Plus compare our service and quality with others also. And the after sales service.
Combine Shipping Charges:
Simply add all your item by clicking on buy it now button and then the total shipping charges with be displayed and you can make one payment for it. We do not offer cross shipping discount but you will still find out total prices still very competitive.
Returns Replacement Warranty:
We offer 12 Months Warranty, we will exchange / Replace item that is returned to us (At your cost) and found to be faulty within the Year. In case we can not Replace it for whatever reason we will issue a refund.
14 Days Money Back:
We offer 14 days Money back guarantee, we will refund Subject to that you do not open the Packages, you will receive Full Refund when you return the item at your Cost. Please you must Retain ALL Original Packaging, the contents. We can not offer refund with them.