Please contact us when item delivered. Please notify us within 7 days of receiving item(s), reporting any damages or problems for full credit or exchange. Customers must return an item at his/her own cost and will be charged a return shipping fee for the replacement item. S/H charges are not refundable. ****We will only refund your shipping cost and return shipping cost once the EUR size not same on the listing and shoe, otherwise you will need to pay both shipping cost to exchange items.*** |