3.7V Li-ion Battery for Orange SPV C500 C500s 1050mAh$

Warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.

If you return the product(s) to us within 15 days, we will refund you the full product price .

We do not allow returns without first requesting an RMA number.(Return Merchandise Authorization). Posting negative feedback before giving us the opportunity to repair or replace the item will result in void of warranty.

Return policy is exchange only, buyer must pay return shipping fee for defect item, seller will pay resend shipping fee.

We guarantee against any defective products. A full refund will be provided for any defective, damaged, or misrepresented items within 15 days.

All the returns will be charged 25% restocking fee after 15 days of purchase.

Refund is not allowed if you purchased the wrong item, replacements are the only option.

Refund will be made upon receipt of the returned item.

For battery packs or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.

for the following cases, we will charge back the acutal postage according to Royal Mail from the original item cost:
         1)Refund or exchange due to customer purchase error       

         2)Refund or Resending due to unclaimed or incomplete address

In the case of parcel lost in the way of posting, according to Royal Mail's policy, we will arrange second dispatchment or full refund after 15 workdays since the dispatch date.