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| Paying |
Personal Cheque (in GBP) If you choose to pay by personal then please make payable to D JONES and please let me know via email or message that you are paying by cheque. Pay pal No additional charge for using Pay pal. It is my preferred method of paying / receiving payment as it is all recorded and protected. |
| Post & Packing |
I always ship as quickly as I can after payment is received and most of the time your item will be with you in a day or two. However the shipping companies aren't always as fast as we'd like them to be. If your item is taking longer than expected I will be happy to chase them up for you but please give a reasonable amount of time when judging how long it should take to arrive. Royal mail recommend up to 2 weeks for delivery. I always obtain proof of postage as most of my items are sent recorded delivery and insurance if needed is included in price.If you would like to come and collect you item its ok to do so as long as the item sells for more than £1, if not then there will be a surcharge of £1 to cover ebay fees. |
| Returns |
I always like to keep my buyers happy and so far i haven't let anyone down. But mistakes can happen. If you are unhappy with your purchase please contact me. I include contact details on invoices that are sent to you. If you have a reasonable grievance I will do my best to rectify the situation as fast as possible. |
| Feedback Policy |
If you are happy with your purchase I would appreciate some feedback and as soon as I know all is well I will be happy to leave feedback for you too. Obviously if you are not happy I would appreciate a message through ebay so I have an opportunity to set things straight. BUT PLEASE DO NOT BID IF YOU PLAN NOT TO LEAVE FEEDBACK |
| Contact Me |
YOU CAN CONTACT ME THROUGH EBAY, SKYPE OR EMAIL. |
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