| Payment
We Accept PayPal, Cheques and Postal orders. Please
note that payment must be received within 7 days of auction ending, I require 5 working
days for cheques to clear. Postage and packing costs include
administration and handling charges.No additional fees will
be added to you item(s).
  
Delivery
All deliveries within UK sent by DHL next working day delivery,(not
included norther ireland, isle of man, highland or channel island
etc area, these areas postage charge will be same as european
coutries standard £24.99).Occasionally items get lost in the
post- if this should happen, buyers must wait 15 working days
after item was despatched before the item can be declared lost
(in line with DHL policy). If the item has still not arrived
after this time I will provide a replacement (or a refund if
no further stocks are available).In most circumstances the items
purchased will be sent as quoted on the listing page, for alternative
arrangements, multiple purchases or upgrading the delivery as
listed please contact for Discounts. We are flexible to offer
what you request, we aim to keep the shipping as low as possible
without compromising our excellent delivery service. If you
require anything different to what we are offering please Email
us and we will get back to you with an alternative price.

Refunds & Returns
Refunds are given up to 7 days
after purchase. Full refunds will be given if the item are broken
or are not as described. The item must be in the same condition
when sent, unless there is a valid reason for it not to be.
Unwanted good will be refunded but postage will not be paid
and a 20% restocking charge will apply to cover costs from e-bay
and pay pal. To return an item please email us before sending,
we cannot guarantee postage will be paid if you do not make
contact before returning the item(s)
Feedback
I will leave positive feedback to every paying buyer
and I kindly ask that you return the favour and do the same.
I pride myself on offering excellent customer service and my
reputation is very important to me. In the unlikely event you
are not satisfied with the transaction, please email me at EBAY MESSAGE
and I will try my hardest to resolve the issue. If you
feel aggrieved in any way, PLEASE
CONTACT ME FIRST before posting negative feedback
as all problems can somehow be resolved!
Contact
Please email me at EBAY MESSAGE
with your queries. I generally check my email numerous times
a day and am usually able to reply within a few hours- more
often than not the same day. However I am sometimes away from
email (on occasion I may even be on holiday- yes that is allowed
you know!) so may take a little longer to get back to you. |