Please always contact us by eMail - sales@gokites.co.uk to advise us of the reason for return, as if a piece is missing it is easier & quicker to send out the piece rather than return the whole item.
Only faulty goods can be returned for FULL Refunds, other returns MAY be subject to Refunds less any fees & postage, depending upon the reason.
We will always try to be fair and reasonable. |