CUSTOMER CHARTER

All Our RAC Approved Vehicles Come With The Following

Independent RAC Inspection

Appropriate Service

Recently Passed MOT

Full HPI Check

Vehicle History and Mileage Check

Bumper to Bumper Guarantee

Free 7 Day Insurance Cover

Professional Valet

MINI Cooper S 1.6, 3 Doors, Manual, Hatchback, Petrol, 2003 53 Reg, 59,614 miles, Metallic Grey, 2 Owners. ABS, Adjustable seats, Adjustable steering column/wheel, Alloy wheels, Driver airbag, Electric mirrors, Electric windows, Head restraints, Folding rear seats, Lumbar support, Immobiliser, Passenger airbag, Power assisted steering, Remote locking, Side airbags, Rear headrests, Sports seats, Traction control, Panoramic Glass Roof, Black Leather Upholstery, Metallic paintwork, Radio/CD. Insurance Group:15,

For further information regarding this vehicle. please call one our sales advisors on 08444 704841 (Local Rate).

More Vehicles From This Dealer

Northridge Cars is a respected and established, pre - owned vehicle specialist based in Hemel Hempstead, Hertfordshire.

A wealth of expertise can be found throughout the organisation. Our two directors have gained enviable knowledge and have in excess of 50 years experience with Ford Motor Company, as well as customer facing roles with main Franchise Dealers such as Alfa Romeo, Vauxhall, Fiat and Rover.

Our sales team are also experts in the industry, with over 25 years combined experience with manufacturers, such as BMW, Vauxhall, Toyota, Ford and Fiat.

With our wealth of experience and our diverse stock offering, Northridge Cars has proven itself time and again to be a leading independent (FSA Regulated), multi-franchise specialist, providing exceptional quality in terms of product, expertise and service.

Our RAC Approved and VOSA regulated service department is equally capable. We have a Vauxhall trained Service Manager, who effectively maintains a team of highly qualified technicians, all Franchise trained, and who continue to undertake training to ensure they maintain the relevant skills to meet the requirements of all our customers and keep abreast of the latest developments with regard to vehicle maintenance.

With our comprehensive stock and service offering second to none, you can be assured that Northridge Cars will provide all customers with a professional and enjoyable buying experience with high levels of complete customer satisfaction.

As part of our quality control we have all of our vehicles independently inspected by the RAC prior to delivery. You will receive a copy of the inspection.

We offer all of our customers the option of 7 days free insurance with Norwich Union Direct. This gives you the opportunity to drive your new vehicle away within the hour.

A HPI check is also undertaken to assure that vehicles are free from any outstanding finance, to confirm there is no history of insurance 'write off' damage, to check the vehicle is not stolen and to verify registration history

In addition to the RAC inspection, vehicles will also benefit from a service. The level of service will depend upon a vehicle's individual requirements, assuring all receive the relevant mechanical care.

All Northridge Cars vehicles will have recently passed an MOT. It is our policy to assure at least 9 months is remaining on every certificate.

Finally, the vehicle will be prepared by a professional valeter to the best possible standard. However, to keep your new vehicle in showroom condition, we also supply and install vehicle care additions such as SUPAGARD, the market leading interior and exterior protection coatings with a 3-year guarantee. Ask any of our showroom staff for further information.

All Northridge Cars retail vehicles come with the comprehensive Northridge Cars 30 day bumper 2 bumper guarantee.

For those prudent individuals requiring additional 'peace of mind' cover we offer a 1, 2 or 3 year 'five star warranty' at £299, £449, and £549 respectively.

What is covered
During the specified period all of the original manufacturer’s mechanical and electrical components of the vehicle are insured against breakdown except those listed under exclusions. Full terms and conditions are set out in the policy document.

Cover includes:

Turbo/Supercharger (factory fitted)

Air Conditioning (factory fitted)

Timing Belts Providing there is proof that the manufacturer’s replacement recommendations have been complied with and that they are free from oil contamination.

Exclusions Chassis, bodywork, interior and exterior trim, locks, glass, tyres, batteries, exhaust systems, fuel tanks, brake friction, wiring loom, road wheels, clearing of fuel lines, injectors, oil seals, satellite navigation, seize brake callipers and all service items, heater elements, centralised locking pumps, car telephone, air bag sensors. Air conditioning recharging, anti-freeze, lubricants, filters transmission fluids, external oil or fluid leaks, hardware e.g. bolts and fixings, pulleys/dampers, serviceable and ancillary items, instrument gauges are covered only in the event of a single gauge which can be replaced separately not as a cluster.

Casing In the event of a covered item causing damage to a casing then the casing will form part of the maximum claim liability.

Car Hire In the event of a valid claim and provided that the repair time in accordance with the Autodata schedules is in excess of 8 hours, a maximum of £50 per day inclusive of VAT (excluding petrol and insurance) may be claimed for up to a maximum of 5 days, related to the actual repair times from the time repairs commence and provided that car hire is authorised by us prior to the start of the hire period.

Vehicle Recovery In the event of a valid claim, Tow-in charges up to £50 including VAT will form part of the maximum claims liability.

Additional Premium (£30 per item):

Catalytic Convertor

In Car Entertainment (up to a maximum of £100 per claim)

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