Extensive Range of IBM spares

ITEM

Summary Description

Compatability and Further Info

Warranty Terms

30 Days return to base, terms apply, see below

Ship and Deliver Prices

BUY FROM WHERE THE TRADE BUYS...

Delivery Info

We aim to ship within 2 working days (Monday – Friday, 9:00am to 5:30pm) from Date of Cleared Payment, when paid outside office hours, time to Ship starts from next working day. Special Delivery is Next Day by 1PM to UK. Other couriers and delivery services are subject to their services and shipped within 2 working days  unless SPECIAL DELIVERY selected and specific request is made to ship same day. International delivery subject to services selected and specified by buyer.  Full Details of Delivery Policy Available on Request.

Warranty & Returns

If the product fails, subject to reasonable use , within the warranty period, then we will replace the product. We will pay for the re-shipment, the Buyer pays Return Postage back to base. If we can’t replace we refund in full, excluding postage.  Full Details of Warranty Returns Policy Available on Request.

Purchased In Error

If the  Buyer has mistakenly purchased an item and wishes to return in good working order etc, then we will refund less re-stocking fees of a flat rate of 15% of the product price. Notification should be as soon as possible. This is to cover our costs only, not profit. Our costs are our time and  fees that will not be able to be re-claimed by us.  Full Details of Purchased in Error Policy Available on Request.

Return If Not As Described

If for any reason your product arrives and is materially  not as described, (please notify us immediately) we will not only replace, reship or refund but also reimburse your return postage costs, on supply of receipt for return postage payment.  Full Details of Return of Not As Described Policy Available on Request.

Customer Services

We try to answer questions swiftly and efficiently during office hours and often in extended hours, but please feel free to email us if we can be of further assistance if for any reason you have not received a reply then, use ebay My Messages this provides an audit trail.  We aim wherever possible and within working hours to reply same day,  to a maximum of  1-2 working days alternatively you can contact us during office hours via Skype or Telephone.  Full Details of Customer Service Policy Available on Request.