2 x 15kg PREMIUM CHICKEN & RICE HYPOALLERGENIC DOG FOOD

Item condition:

New

Quantity:

More than 10 available

Please enter a quantity of $quantity$ or less

Please enter a quantity of 1

Price:

£29.50

Buy It NowBuy It NowBuy It Now

Now watching in My eBay

Postage:

£6.75Other 48 Hour Courier See more services

Country:

Postcode:

Quantity:

(available quantity 173)

Service and other details:

Service	Estimated delivery*	Price
Other 48 Hour Courier	3 working days	£6.75
Other Courier 5 days	6 working days	£11.75

*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and the payment method selected. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.

See discounts

| See all details

Estimated delivery within 3 business days.

Payments:

, Postal Order or Banker's Draft, Personal cheque, Other - See seller's payment instructions | See details

Returns:

Returns accepted | Read details


A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.

Top-rated seller

my-mad-dog ( 4336

)

100% Positive feedback

Consistently receives highest buyer ratings
Dispatches items quickly
Has earned a track record of excellent service

Visit shop:

Registered as a Business Seller

Other item info

Item number:	380108750398
Item location:	DOWNHAM MARKET, NORFOLK, United Kingdom
Post to:	United Kingdom
History:	327 sold

Report item

Description

P&P and payments

Last updated on 12:15:38 GMT, 03 Dec, 2009 View all revisions

Item specifics - Pet Supplies: Dogs

Type:	Food/ Treats	Sub-Type:	Daily Food
Material:	--	Colour:	--
Size:	--	Subtype:	--
Condition:	New

Shop Search

30kg PREMIUM HYPOALLERGENIC CHICKEN & RICE DRY DOG FOOD

Item Description

DIRECT FROM THE FACTORY…

This auction is for two 15kg bags of our Complete Dry Dog food:

Hypo-allergenic Premium Chicken with Rice

Highly palatable, with a High Meat Content (human grade chicken)

No Animal By-Products whatsoever

High Quality Wholegrain non GM Cereals (No cheap Bakery by-products/waste)

Wheat and Wheat Gluten Free

Contains Fish meal and Linseed, sources of Omega 3- great for glossy coats

No soya (protein filler)

No Dairy Produce

No artificial Additives (such as colorants and flavour enhancers)

Naturally Preserved

Coated with Chicken Fat, no cheap oils or other animal fat

Fortified with Vitamins and Minerals

VAT FREE, for working dogs

Cost effective, excellent value for money

This Complete food is HYPOALLERGENIC, which means that it is free from allergens (BEEF, PORK, SOYA, DAIRY, WHEAT & ARTIFICIAL ADDITIVES) which are all known to cause allergic reactions in some dogs. It is suitable for junior and adult breeds and is a particularly good choice for the more active dog, or for dogs with sensitive digestion.

Ingredients:

Chicken meal, Wholegrain rice, Whole grain corn, Whole grain Barley, Beet pulp, Chicken Fat, Whole linseed, Fish Meal, Yeast, Minerals, Tocopherol Rich Extracts of Natural Origin

Nutritional values:

24% Protien, 12% Oil, 3% Fibre, 8% Ash.

Vitamin A 12000 i.u./kg

Vitamin D3 1200i.u./kg

Vitamin E 120i.u./kg

Tocopherol 200mg/kg

Important, please ensure that you read the following…

This food is manufactured by us. You will genuinely save up to 70% on typical shop prices when you buy from us as you are buying direct from the factory- there are no middle men, and no fancy packaging, or warehousing and distribution costs, which means we keep our prices low.

Unless otherwise stated, our products are supplied in plain packaging. This includes a basic label stating the Ingredients, Analysis, Feeding Guide, Weight, and Best Before and Batch Code.

Our factory produces foods for some well known companies, but we are unable to disclose the particular brand/s that some of our food also sells as, so please do not ask.

We can list any of our products in bulk (by the pallet), and are able to supply mixed pallets on request, so if you require a larger amount just ask!

For information about postage and payment, etc, please refer to the tabs at the bottom of this listing.

THE POSTAGE CHARGE SHOWN ON THIS LISTING IS FOR UK MAINLAND ONLY- A £5 SURCHARGE (PER PARCEL) APPLIES FOR SCOTTISH HIGHLANDS AND NORTHERN IRELAND. PLEASE SELECT 5 DAY COURIER SERVICE FROM POSTAGE OPTIONS FOR DELIVERY TO THESE AREAS.

Please note that with immediate effect, we will only ship to the address on your eBay/PayPal account. If you need us to ship the item to an alternative address, please ensure that you change your delivery address with eBay/PayPal BEFORE paying. This is because we now use an automated system that books the shipping based on your invoice address which is provided from your eBay/PayPal account. We can no longer ship to an alternative addresses if advised via a PayPal note or an eBay message, sorry.

Any you have any questions or if you can’t find what you are looking for, please do not hesitate to get in touch with us!

Thank you!

P & P
Combining Postage
Payment
Delivery info
Feedback

P & P

All our  products are listed with the shipping costs stated for UK Mainland deliveries.  

Our price includes packing materials, delivery, on-line  tracking, insurance, Fuel Surcharge and VAT at the current  rate.

A £5 per parcel surcharge does apply for delivery to remote areas, including the Scottish Highlands and Northern Ireland.  
Customers buying for delivery to these areas will need to request a  total from us BEFORE making payment or select 5 day courier service from the postage options

Please note that it is your responsibility to  ensure that the correct postage is paid. 

If you fail to pay  the correct amount, your order will not be sent until the extra costs required  for postage are received.

We believe that our postage costs  are very reasonable and we'd like to assure you that we do not make any money  from postage whatsoever; in fact, we make a slight loss.  

When leaving feedback, please bear the above in mind when selecting DSR's (stars) regarding postage charges. If you're not happy with the  postage costs then it would make sense not to buy from us rather than leave bad  or low feedback after purchasing.

P & P
Combining Postage
Payment
Delivery info
Feedback

Combining Postage

We are  happy to combine shipping on our products wherever possible.
  
The maximum weight per parcel is 30kg.

Therefore,  for example: 
2 x 15kg bags of dog food can be sent together as one  parcel for one delivery charge.

You may wish to check our  eBay store, as we do have 2 bag listings available for all of our products.  However, should you wish to combine shipping on 2 different varieties of food,  please request a total from us BEFORE paying and we will combine the invoice for  you.

If you over-pay on postage, we will refund the  difference by the same method of payment, ASAP.

Please note  that under no circumstances can we discount the advertised per parcel courier  charge, even if you have bought a number of items which results in multiple  parcels being sent to you. We are charged per parcel and need to charge our  customers per parcel.

P & P
Combining Postage
Payment
Delivery info
Feedback

Payment

Please pay for  your purchase within 7 days as any orders which have not been paid for within  this period will be reported to eBay as an unpaid  item.

Accepted payment methods are Credit and Debit cards over the phone, Pay Pal, Pay Pal eCheque, Cheque, Postal Order and Bank Transfer  (including BACS and CHAPS).

We DO NOT ship items until  payment has cleared. Please note that this can take up to 5 working days if you  pay by a cheque, or 10 working days if you pay by an eCheque. If you pay for an  item by eCheque we will send you a message to advise you of the expected  clearing date.

If you would like to pay by cheque please  contact us for our address.

If you would like to make payment  direct into our Bank Account, please contact us for the necessary  details.


Please note:

The  majority of our feeds are manufactured for working animals, and are therefore  zero rated for VAT purposes. If VAT is applicable on any of our products, then  it is already included in the prices stated. Shipping also includes VAT at the  current rate. Should you require a VAT invoice, please get in touch and we will  be happy to provide one for you.

P & P
Combining Postage
Payment
Delivery info
Feedback

Delivery info

We ship on a 2 day delivery service and process orders daily, so your order should arrive 2 to 3 WORKING DAYS of the order and payment being received.

Please note that the delivery service is NOT guaranteed which means that we cannot be held responsible for delays caused by the carrier and we therefore do not offer compensation or refunds for late deliveries.

All parcels MUST be signed for, unless you give permission for the order to be left without a signature; which must be done at the time of ordering. If you would like your parcel to be left in a safe place, e.g. with a neighbour, or in a shed, then please either leave a note on the Pay Pal receipt or send a message by eBay messages immediately after purchasing. We will make a note of your request on the courierÂ’s booking system, but we cannot guarantee that your request will be fulfilled as the delivery drivers reserve the right to leave parcels if they feel it would be unsafe to do so.
Please also be aware that if your parcel is left without a signature, you are forfeiting your right to make a claim if anything is damaged or missing.

Tracking:
When your order has been picked up by the courier, you will receive an email update from us with your parcel number. This will allow you to track your shipment at any time on-line at www.dhl.co.uk.
Therefore, if you do not receive your order within the expected delivery time, please refer to your email for the parcel tracking number, and enter these details on DHL's website; (using the tracking facility for UK Domestic Deliveries).
Alternatively, you can give us a call during office hours and we'll be happy check on the whereabouts of your order for you.

Missed deliveries:
If you were to miss your delivery, you will be left a card with further instructions on how to receive your order. You would then have the option of requesting a further delivery, which is free of charge; or you could collect the parcel from a local DHL depot.

Failed Deliveries:
If a parcel is returned to us undelivered because of failure to collect or rearrange delivery with either the post office or courier, a re-delivery charge must be paid to us before we will resend your parcel.

Damaged Parcels:
If your parcel arrives damaged you MUST refuse delivery so that the courier can return your order to us. Please also contact us immediately on 0845 241 6986 so that we can get the matter resolved for you.

P & P
Combining Postage
Payment
Delivery info
Feedback

Feedback

If you purchase  from us, we hope that you'll be delighted with our products and service. We  leave positive feedback for our buyers as soon as payment has been received, so  we'd appreciate it if you could do the same for us, once your order has been  received in satisfactory condition. Please also don't forget to complete the DSR  (star ratings).

We are here to help you if there are any  problems with your order or delivery, so please don't hesitate to contact us if  you feel unhappy with anything at all.

We do value our  feedback score and our account standing does depend on customer feedback and DSR  ratings, so if a buyer has a problem with their purchase, they should contact us  prior to leaving negative/ neutral feedback or low rated stars, in order to give  us the opportunity to put things right for  them.

Helpful Links

More Items!

Frooition www.frooition.com | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design

This listing is currently undergoing maintenance, we apologise for any inconvenience caused.

Business Seller Information

Mad Dog Marketing Limited
Donna Williamson
Southery Mill Sedge Fen Road PE38 0PT Downham Market, Norfolk United Kingdom	Phone: 0845\|2416986 Fax: 0845 508 2983 Email: donna@mymaddog.co.uk

Company Registration Number: 5271577
Value Added Tax Number: UK 915705329

Terms and conditions of the salePrint

COLLECTIONS:

WE ARE VERY SORRY, BUT WE STRICTLY DO NOT ALLOW COLLECTIONS IN PERSON, EVEN IF YOU LIVE LOCALLY OR WANT TO BUY SEVERAL BAGS AT A TIME. OUR FACTORY IS NOT RUN AS A 'SHOP' OR RETAIL PREMISES, SORRY! 

WE DO ALLOW PALLET COLLECTIONS (FOR ORDERS IN EXCESS OF A TONNE).


POSTAGE & PACKING:

(i)	All of our products are listed with the postage costs stated.

(ii)	COMBINING POSTAGE: In the majority of cases, the maximum weight is 30kg per parcel. Unfortunately, eBay’s system does not calculate postage based on weight, so buyers may need to request a total before paying so that we can adjust the invoice. 

(iii)	It is the buyer’s responsibility to ensure that the correct postage price is paid. If a buyer pays an insufficient postage charge, the order will not be sent until the correct rate has been paid. Failure to respond to any payment request for additional postage will result in the original payment being refunded in full. If a buyer accidently overpays on postage, we will refund the overpayment as soon as possible.

(iv)	Deliveries to the Scottish Highlands/Northern Ireland etc. incur a postage surcharge as is stated in the listing. Buyers from these areas will need to request a total before paying to enable us to adjust the invoice before it is paid.


PAYMENT:

(i)	Please pay for your purchase within 7 days. 

(ii)	We accept Pay Pal, Cheques, Postal Orders and Card Payments over the phone. 

(iii)	Please allow time for your payment to clear (up to 7 working days for a cheque, and up to 10 working days for a Pay Pal eCheque).

(iv)	All non payers will be reported to eBay and if no response or payment is received an unpaid item strike will be given and the buyer will be blocked from making any further purchases.


SHIPPING AND DELIVERY:

ROYAL MAIL DELIVERIES: Smaller items such as sample packs and supplements are sent by 2nd Class Standard Service; therefore please allow up to 7 working days for delivery. 

(i)	LOST DELIVERIES: We always obtain ‘proof of posting’ for items sent via Royal Mail so we cannot accept any responsibility for orders that are 'lost' or 'stolen' in the post. We will be happy to provide you with all the necessary information for you to complete a claim with the Post Office if your order has not been received within 15 days.

(ii)	DAMAGED DELIVERIES: If anything is delivered broken or damaged, the recipient can either:

a.	Inform us of the problem asap, and return the broken or damaged order to us (at their cost), and we will then make a claim with Royal Mail ourselves and refund or replace the item.

b.	Make a claim direct with Royal Mail themselves. This option will save both time, and the cost of returning the item to us. Simply ask your Post Office for a claim form and we will be happy to provide any information that is needed, including the original proof of postage. 

c.	Please note that Royal Mail will not compensate for damaged items unless the damaged item is returned to them for inspection- so if you are unable to send the item back to us or them, you CANNOT claim.


COURIER DELIVERIES: All of our sacks of Animal Feeds/Pet Foods are sent by Couriers on a 48 hour insured and trackable home delivery service. In order to process, pick and pack your delivery, please allow up to 3 working days for your order to be delivered. 

(i)	Orders delivered by Courier must be signed for, unless you have given prior consent for the order to be left without a signature. If your parcel is left at your request, without a signature, you forfeit your right to make a claim in the event of loss or damage.

(ii)	DELAYS: We cannot be held responsible for delays caused by the carriers and we do not offer compensation for late deliveries.

(iii)	If your parcel has not arrived within 3 working days, and if no card has been received, please contact us and we will provide tracking information for the parcel. If a card has been received, you will need to contact the Couriers yourself to request a free re-delivery, as per the instructions on the card.

(iv)	FAILED DELIVERIES: If a parcel is returned to us as undelivered because a buyer has exhausted all delivery attempts or because a buyer has failed to respond to a card/rearrange a delivery, we will be unable to re-send the parcel out again at our cost. The buyer will have two options:

a.	To pay another delivery charge at the original rate paid and we will re-send the parcel.

b.	To receive a partial refund. We will treat the return as an 'unauthorised return' and will process a partial refund only. This will be the original price paid, minus the original postage charge, and minus a £6.75 fee to cover the undelivered item charge from our carriers.

(v)	DAMAGED PARCELS: If your parcel arrives damaged you must refuse delivery so that the courier can return your order to us and you must also contact us as soon as possible to let us know. If you sign for a damaged shipment we are sorry to advise that you will be unable to make a claim.

Return policy

Returns are accepted.

Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel an order at any time up to the end of seven working days after you receive the goods. However, eBay state that buyers should have up to 14 days to return an item, so we are happy to extend the legal requirement of 7 days, to 14 in order to comply with this policy. 

To return anything, you must notify us in writing (including fax or email) within 14 days of delivery. 

If the order has not yet been dispatched, we will gladly cancel it and refund any payment in full, but if you request to cancel an order after the goods have been dispatched or delivered to you, you must return the goods to us at your own cost, in their unused, original condition, and in the original packaging with any enclosed documentation to the following address:

Mad Dog Marketing
Victoria Mills
402-406 Wakefield Road
Denby Dale
Huddersfield
HD8 8RP

Please note:

(i) You must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. 

(ii) Returns will only be accepted if the goods are received by us in a re-saleable condition- i.e. goods must not have been opened or used.

(iii) The buyer shall be responsible for any costs incurred for returning the item to us.

(iv) Any returns which are sent back without our knowledge or authorisation will be treated as an 'unauthorised return' and will not be refunded. 

(v) Authorised returns will be refunded in the same manner that the order was paid for, within 7 days.

Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyerand exceptions.

02465

Postage and packaging

Item location: DOWNHAM MARKET, NORFOLK, United Kingdom

Dispatches to: United Kingdom

Quantity: Change country:	Postcode:

Postage and packaging	To	Service	Estimated delivery*
£6.75	United Kingdom	Other 48 Hour Courier	3 business days after seller receives cleared payment
£11.75	United Kingdom	Other Courier 5 days	6 business days after seller receives cleared payment

*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.

Domestic dispatch time

Will usually dispatch within 1 working days of receiving cleared payment.

Payment details

Payment method	Preferred/Accepted	Buyer protection on eBay
	PayPal Preferred
Postal Order or Banker's Draft	Accepted
Personal cheque	Accepted
Other - See seller's payment instructions	Accepted

Seller's payment instructions

Please ensure that you pay for your purchase within 7 days. Thank you.

Seller assumes all responsibility for this listing.

Back to Search Results | Sell one like this Return to top

Copyright © 1995-2010 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.

eBay official time