Shipping Info

Combined Shipping

The combined shipping cost will be automatically calculated for you during checkout. The items must end within 7 days of each other. Please do not make payment until all your auctions have ended otherwise they will be billed and shipped separately. See 'Payment Info' below for payment directions.

We ship all items within 1-2 business days after payment has been received.

Sales Tax and Other Charges

Items shipped to California are subject to 8.25% sales tax

Non-USA customers may be subject to brokerage costs, import duties and taxes. We will, however, only charge you for the purchase price, shipping and handling for your order. Any additional charges incurred at customs clearance must be paid for by you.

Insurance

Orders shipped via UPS or USPS Express Mail International shipping methods are automatically insured at no additional cost. Items shipped via USPS Priority Mail are not insured.

Payment Info

Payments must be received within ten 10 days of auction close. We accept Paypal, Money Order / Cashier's Check, Visa, Mastercard, American Express and Discover.

Pay Now

Click the 'Pay Now' button at the top of the ad listing to immediately proceed with the checkout and payment process. Select 'Pay Now' ONLY after winning an auction or completing a Buy It Now purchase.

Pay Later

If you do not choose to Pay Now, we will automatically send you an e-mail within three hours of auction close. Our message will contain a link to our simple and SECURE checkout system, where you will be able to quickly and conveniently pay for your purchase. You may also continue purchasing additional items from our auctions or eBay store. You have 5 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated under one invoice!

Return Policy

You may have noticed our 99+% positive feedback. We do this by keeping our customers satisfied. Sometimes things do go wrong. If in the rare occaision you encounter any problem, please contact us right away and give us the opportunity to make it right!

Please note, some things are out of our control, like the the postal worker leaving your package out in the rain. That's why we highly recommend you choose an insured shipping method like UPS and EMS for more valuable or fragile items. In the rare event your package is damaged during shipping, we can only help you if it has been insured!

Return Guidelines

Returns and exchanges will be accepted within 30 days of the invoice date.

• All items must be unused or in like-new condition.
• Returned merchandise is subject to inspection before issuing a refund. or exchange. Once product condition is determined, we will issue a refund or exchange the product.
• Please note: shipping charges on non-defective returns are not refundable.

Contact Us

Have other questions? We're here to help. Email us or call us at 888-988-5189, 9:30am to 6pm (PST) Mon-Fri.

Important E-mail Spam Filter Note

We read and reply to all e-mails within one business day! If you e-mail us and don't hear back within that time, it's more than likely that your spam filter has snatched our reply. Please check your spam filter and add us to your list of approved recipients.