OUR REFUND & SHIPPING POLICY
WE ARE COMMITTED TO CUSTOMER SATISFACTION, IT YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE BECAUSE IT IS NOT AS DESCRIBED PLEASE e-MAIL US WITHIN 24 HOURS OF RECEIPT OF THE GOODS.
THIS IS A PUBLIC AUCTION AND CARRIES THE SAME RULES AND CONDITIONS AS ANY OTHER AUCTION. WE DO NOT REFUND FOR BUYER'S REMORSE.
WE DESCRIBE OUR ITEMS AS ACCURATELY AND AS HONESTLY AS POSSIBLE, AND NOTE AS MUCH AS WE KNOW ABOUT THE ITEM. IF YOU HAVE QUESTIONS NOT MENTIONED IN THE LISTING, OR SEEN IN A PHOTOGRAPH, PLEASE ASK BEFORE BIDDING . IF WE MADE AN ERROR IN THE LISTING AND IS THEN NOT AS DESCRIBED, WE WILL REFUND IF CONTACTED UPON DELIVERY OF THE ITEM, NOT DAYS OR WEEKS LATER. THE ITEM MUST BE RETURNED WITHIN 14 DAYS IN THE SAME CONDITION IT WAS SENT, WITH ALL ORIGINAL PACKING MATERIAL. SHIPPING IS NOT REFUNDABLE. NO REFUNDS ARE GIVEN IF THE ITEM HAS BEEN RE-SIZED, ALTERED, DAMAGED OR TAMPERED WITH IN ANYWAY. IF IT IS NOT RETURNED IN THE SAME CONDITION IT WAS SENT, ANY AGREED TO REFUND BECOMES VOID AND THE WINNING BIDDER MUST PAY RETURN SHIPPING FOR US TO SHIP THE ITEM BACK. IF YOU BREAK OR DAMAGE AN ITEM, DO NOT ATTEMPT TO RECEIVE A REFUND BY STATING IT ARRIVED IN THAT CONDITION. HIGH PRICED ITEMS ARE INSURED AGAINST LOSS OR DAMAGE IN TRANSIT. LOWER PRICED ITEMS ARE POSTED WITH THE OPTION OF INSURANCE.
IF YOU TAKE JEWELLERY TO ANY WORKING JEWELLER FOR AN OPINION AND HIS OPINION IS THAT IT IS MISREPRESENTED WE REQUEST THAT THE JEWELLER PUTS HIS COMMENTS IN WRITING AS REFUNDS WILL NOT BE GIVEN ON A VERBAL OPINION WITHOUT WRITTEN DOCUMENTATION.
WE DO BELIEVE OUR PRICES ARE FAIR TO OUR CUSTOMERS AND REASONABLE FOR TRADE TO RESELL WITH MARGIN, IF YOU TAKE THE ITEM TO A JEWELLER FOR AN APPRAISAL PLEASE ASK FOR A WRITTEN VALUATION NOT A PRICE THAT HE IS WILLING TO BUY THE ITEM FROM YOU, THERE IS A CONSIDERABLE DIFFERENCE | 
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