The Allgold promise. We value our reputation and want your experience with Allgold to be a good one. Many of our customers return time and time again, if you are not happy with any aspect of our service please tell us about it. We offer full money refunds or replacements on all our coins unless otherwise stated, subject to their return within 14 days of purchase and in their original condition (bullion coins are excluded)

Payment Policy Payments should be made within 7 days of auction end, by the following methods: Bankers draft / Bank Transfer / Personal cheque (charges may apply for international cheque clearance fees) credit and debit cards at no addition cost. We also accept paypal for all customers for shop listed items.

Postal Policy We will post worldwide for UK deliveries we use the Royal mail's special delivery service, and for worldwide deliveries we use Royal mail's International signed for or Swift air services. We are happy for customers to arrange their own delivery method, however this will be at your own risk. We will slit expensive purchases into smaller value parcels for postal insurance purposes. Please allow 7-10 days for delivery in UK and 14-28 days worldwide. Please contact us should you require further information on postal charges, we will be happy to help.