Payment
² Only PAYPAL payment will be accepted for the benefits of all buyers.
² Money Order/Personal Checks/Cash payment are NOT accepted.
² paying by eCheque through PayPal can delay your shipment by up to two weeks because Paypal will take such a long time to be cleared through the system.
² Payments are expected within 7 days after the final winning auction. Failure to do so will result in cancellation of the bid and we may not leave a good feedback for such bidder.
Shipping
Shipped directly from our UK WAREHOUSE via
Royal Mail 1nd Class Standard Service for UK delivery (1 - 3 working days)
And
Royal Mail 1st Class Airmail for Europe & Ireland delivery (2 - 5 working days)
² Please note that items purchased on weekends and Bank Holidays are despatched the next working day.
² We will only send replacement items once Royal Mail confirms the item is lost. This will be 14 days from date of dispatch. Please contact us via eBay if your item is lost after the 14 day period. We cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections.
² Please understand that shipping and handling rates charged for your items are not just the postal fees, but handling, processing, and packaging of your items as well. To avoid any disappointment please do not bid on our items if you feel at all unhappy about this.
² We will ship your item to your default Paypal shipping address. (If you want your package to be sent to any other address, please state it clearly on the Paypal note section.)
Terms of Sale
Within 20 days after receiving your parcel, we would offer exchange (replace) only if your parcel is defective due to manufacturing problem. This warranty excludes any damage caused by the user.The faulty item will be exchanged for the same model once the return guidelines are followed:
1. We might ask buyer to test the item in order to eliminate improper use factor, buyer has responsibility to follow the test correctly.
2. The item must be returned in NEW condition and with all the original package.
3. Customer is responsible for return postage, but we will cover all expense in sending replacement.
4. Any returning must inform us first, to send back without return ID (given by LD customer service) will cause delay to the problem solving.
5. Shipping and insurance charges are not refundable.
6. We are not responsible for item lost during returning.
7. Item not defective after testing or wrong item ordered by buyer will be returned at buyer’s expense.
If you return your item for any other reason within 7 days from receipt we will refund you less the P&P and 20% re-stocking fee.
Contact Us
² We try our best effort to answer your every question and enquiry in timely manner. Please bear in mind that we would not ignore your emails and not respond on purpose.
² We are delighted to help you solve any problem or technical question. Please communicate with us before you leave a negative feedback.
Please note that sometimes misunderstanding would happen no matter how careful we treat the business. We would not cause any problem to you on purpose. Leaving negative feedback will not resolve the problem. Therefore, please give us a chance to resolve any problem for you. We are sure that by communication, we would always find out a solution for any problem and we are willing to do so!