If the error is ours:-
We will give you a full refund including your reasonable cost of returning the product (to be agreed before shipping), and provided the product is retuned to us in the very same condition as was supplied.
If the error is yours:-
Provided you return the item to us in the same 'as new' condition as supplied, i.e. in a re-saleable condition, then a refund of the sale value only will be given less the cost of our postage & packing, and any ebay fees incurred.
Your usual statutory rights will remain unaffected |