I accept Paypal, personal cheques and postal orders. For orders with cleared payment, I aim to send out your order within 2 days, although most orders are usually dispatched much quicker but at busy times, such as pre Christmas, during strikes, bad weather etc I cannot guarantee this. I do not dispatch orders on Saturday or Sundays. When your order is received an email will be sent out notifying you of dispatch and the method of postage used together with expected delivery dates.
If you do require your order urgently or by a certain date PLEASE PLEASE PLEASE contact me BEFORE agreeing to purchase item so that I can advise on delivery times and any additional costs that may be incurred. If I have not agreed a guaranteed date for delivery with you or you have not paid the additional costs for a faster postal service before purchase, I accept no liability for goods that arrive after they are needed. Any goods returned because they arrived too late must be returned at your cost.
If items are faulty or not as described please email me within 3 days of receipt of order so I can rectify any problems. Replacement items will be offered, where possible, otherwise refunds will be issued. If we require the goods to be returned please return with their original packaging and shipped with sufficient postage. Proof of posting must be obtained and I accept no responsibility for the transit of goods being returned.
If you wish to cancel your order because it is no longer required or not suitable you must inform me before the end of the seventh working day after which the goods have been received. The goods should be returned within 14 days with their original packaging and the Buyer will be responsible for postage costs.
In all instances of return of goods these must be with the prior approval of Angelique4floristrysundries. A returns authorisation number will be issued together with full details of how to return item. This does not affect your statutory consumer rights.
For special orders, fresh flowers or personalised items these are not returnable and this will be stated in the listing, unless I have made an error or they have been received damaged or faulty.
Angelique4floristrysundries accepts no responsibility for the transit of goods being returned and lastly all Floristry sundries, unless stated otherwise, are made from artificial materials. Any references to flowers, leaves etc. relate to man-made products. All references to gold, silver, pearl, crystal etc. relate to colour and not the actual material of which products are made. Colours of items are manufacturers descriptions.
Apologies for boring you with all the above and if you have any query however small please do not hesitate to contact me –
My customers are important to me!
Back to Search Results
) 
Angelique4floristrysundries
Print
Report item
