Shipping
Every effort is made by us to be sure your order arrives to you:
- in excellent condition
- to your expectation
- in good time

All of our items are delivered by courier with guaranteed and insured delivery.

Delivery for most products is 3-5 working days after your payment has cleared. We deliver within the UK Mainland only. Should a product have an alternative delivery time this will be clearly shown.

Should any items be out-of-stock or any delivery difficulties arise, we will be sure to contact you by email or telephone to keep you informed of your orders progress and work towards fulfilling your order as soon as possible.

Order Status

If you are awaiting an order and want to check its status, please return back to the checkout section where you will find your order progress details.

Please check our terms and conditions prior to purchase.

Payment
ALL PRICES ARE VAT INCLUSIVE

We accept payments by Paypal and by Cheque on All Auction and "Buy It Now" items.

If you are paying by cheque please make cheques payable to Alpha Plus Shop Fittings and post to the following address: 9 Park House Gardens, Tunbridge Wells, TN4 0NQ. Phone Number 01892 534094

Please check our terms and conditions prior to purchase. Many thanks!

Terms
1) All items are sold in boxed quantites only. 2) We deliver to the mainland UK only. 3) We reserve the right to alter designs and specifications of the goods at all times 4) All prices are in Pounds Sterling 5) We require your payment to be submitted within seven days from the end of the auction date. 6) If an item has not been paid for within seven days it will be deemed that you no longer require the item and it will be re-listed. 7) All items that are not paid for within seven days will receive a non payment strike.

Returns Procedure

We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

1) We must be advised by email of any faulty goods upon receipt of the item and within 48 hours. 2) By return email we will send you a returns form to be completed with the problems regarding your order. 3) Upon receipt of the form we will check the fault, and all genuinely faulty goods will be replaced or money refunded 5) If we have made an error with the order those items will be replaced or money refunded 6) We regret that we cannot replace an item where the error is found to be either the fault of the customer or a third party. Please make sure that you check all orders as you pass through checkout.

By placing a bid on an item, it is deemed that you have agreed upon these terms and conditions of sale.

A bid is a binding contract, please do not bid if you do not wish to purchase.

About UsWe invite you to have a look through our amazing quality products at very affordable prices.

Ordering from us is easy - simply select your product using the categories on the left, if you see something you like simply press buy it now. When you've finished shopping, click on the checkout button to pay via our 100% secure system. It's that easy!

Every item is carefully packaged using the latest technology to ensure safe shipment to you and is delivered directly by Express Courier from the largest Shop Fittings Supplier in the UK.

On the other end of the email you will find our dedicated Customer Services Department, who will be pleased to deal with any query that you have regarding your purchase. All emails are dealt with in order and are responded to personally within 24 hours.